Placid Pools

Some of the best customer service I have ever received. Friendly and knowledgeable. Highly recommend if you are a first time pool owner and a little bit clueless with how to manage it, like myself. Will definitely be making Placid Pools my pool supply and maintenance shop.

The best pool company on the planet, hands down!

Used this company to refurbish our pool. Lasted eight years!!! 75% of the pebbletex has lifted and now we have to redo the whole pool again. Rang and spoke to the manager and they didn’t want to know about it. Very disappointed as we know the reason it lifted was from how thin the pebbletex was laid. Cut costs, poor workmanship, looked great but was not meant to last. Would of started lifting earlier, but did not know until we drained the pool for maintenance.

Great customer service. Team Member was very knowledgeable regarding pool oprions

Staff very polite and very helpful. Needed spare parts which were in stock and a good price. Will continue to visit Placid Pools for all my pool requirements.

Always have a good experience here. Not pushy, don't do the hard sell. Good deals - I bought a remote vacuum for $200 less ($1600) than the other places.

One of the few places you won't get ripped off.

It's unfortunate that I have to give a negative review, all the staff at placid pools were excellent and the tradies that turned up at the house were all great. But I have to warn others that the quality of work isn't consistent, and I'm done waiting for someone to show up and fix things. I was pretty happy with the job up until the coping was tiled. Now these pictures of the bull nose tiling were taken after they had a second attempt to fix it. I'd recommend to anyone wanting bull nose edging to get a professional to do the job. Some grout is missing in areas and we've been waiting months for that to be looked at. Also the coping isn't straight on one side it has a curve like a banana.One thing we learned also is get various quotes for extra work like decking, slabs and tiling. We saved 10 grand by doing this.

the best and most courteous drivers on the range. Don’t own a pool but if I did would be getting built and maintained by these guys.

I'm a first time customer. It just seemed logical to give them a try given they built the pool in the house I bought.Well, expectations easily exceeded. No fuss. No bother. They knew exactly what my problem was and gave me everything I needed to fix it. Job done, and my pool is perfect again.Thanks guys!!