Rainbow Nails

I went to get my nails done here, I paid $115 for a re fill and pedicure chilac. 1 week later, my nail broke and the colour was bumpy. It was bad job. After it broke, I went back to tell them what happened, the manager came to me and I asked her to fix the nail. She told me she was going to charge me and accused me of breaking the nail so I could fix it. She said I ruined the bump as well. She refused to fix the nails without charge, even though it was her fault. She started an argument with me, I was trying to be polite. She said didn’t change her mind, I left with my nails broken and without any help. Do not come here, they are rude and they do not help, they do not take care of you well.

I will never understand how they have such low ratings ..,.This salon is absolutely amazing and I refuse to go anywhere else . My nails are ALWAYS amazing, my lashes are incredible and the staff are the most lovely staff you have ever met , they listen to everything you ask for and nothing is too hard :) Justin the manager there is a sweetheart and Kelly who regularly does my lashes and nails is super talented! The owner she is just a beautiful little thing and is always there to help you and ensure that you’re satisfied with their services ♥️Try them, you won’t be disappointed

I’ve been coming to this salon for over a year now and I won’t go anywhere else. The staff are always lovely and are always happy to try any design I ask for. I tend to get more complicated designs and I walk away happy with my nails every time. Many of these reviews criticise their customer service, but I have to disagree - like in any circumstance, when you’re considerate and respectful to somebody they’ll almost always treat you the same. I recommend Rainbow Nails to all my friends and family, especially Jenny and Justin, but every staff member there is lovely.

Called to make an appointment for two full sets and they said they could do it at 7:45 but we were running 10 minutes late and we called them to let them know and they said its fine. We walk in then they make us sit and wait with no communication for how long we will need to be waiting for. then they tell us that they cannot do full sets because we were late when they told us it is fine to still come. Overall horrible expiration EVERYTIME I come.

This is the worst experience I’ve ever had!!!! Very bulky nails with a wired shape! The reception and all the staff are in rush and just want to finish your job as quickly as possible to get the next client!!! Not recommended at all…

I had a pedicure her today, the lady was efficient. The only thing I don't like is that they speak Chinese among themselves and I find this quite rude. It cost $50 for a pedicure.

I think this is the first bad review I’ve ever left on Google. Simply bad service. Pedicure, she cut me three times (I hope I don’t get an infection). Medicare, I got shellac and think I have more shellac on my fingers than nails. I asked her to take it off and she said for me to use water. I wish I wasn’t leaving this review but it’s such horrible service for $75.00. I won’t return or recommend.

Second time I've been here, only came back as they were open on a public holiday. Wish I didnt! Cut nails too short, when i mentioned something she dismissed me. So so rude, they talk in their language and its so obvious its about the customers. All 4 female staff members were so rude and 1 was the boss. Never going back!

Great pedicure but! Shocking service for the manicure. No skin care very messy. Rushed and when I complained they were chunky they said it's because I didn't get tips. He then refused to fix it because he'd already put the foil on. Not happy.