Fluppies Dog Fashion And miscellaneous.

Fluppies has changed ownership. I ordered a puppy graduation cap and paid express postage and didn't arrive on time which was 4 days later. I live in Australia the business is in Australia. When I messaged the new owner I was told they are made to order which is not explained on the website anywhere. I asked for a refund because I know need to buy another one and I was told NO and she said you are not my only customer and they are made to order and if you wanted it overnight you should have said. I said I didn't want it overnight but paying express you would have thought it would come within that week. So rude I wouldn't buy from this business the customer service is rude and for a new owner this business will not survive if she treats customers this way.

Just brought two sun suits for our bull terrier who has skin cancer, brilliant service by Tracy and the sun suits were excellent and awesome price being 50+uv protection 5 stars all round