Poolwerx Kings Park

Rude

I have waited nigh on 12 months to write this review. At this time these new (but experienced) guys took over. It all related to my fused pool pump..requiring but a simple statement (for insurance & replacement); so I could purchase a new one; like-for-like. Putting aside their assurances that all would be done... nothing ever happened. And each summer day my pool water was degrading. After persistent requests; (and with Poolwerx trying to sell me an upgraded model...under the Insurance guise); , I received a 6am SMS, simply saying that they couldn't help. Arghh. I asked why?"..no response. Wiped off. Bioguard at Malvern fixed it quickly.. including installation. That's being professional!"

Expert knowledge & good old fashioned service.Darren & Ken have been doing pools for many, many years and are easy & straight forward to deal with. Repeat customer for 10 years.

Fantastic service, great communication & really ProfessionalThank you Darren & Ken

The staff are always super helpful

Good little pool shop. Great help from staff.

Always helpful

Friendly knowledgeable staff. Always has helpful adivce. Good range equipment available. Convenient for routine water testing.

If you have a query about your pool, their service and knowledge and price is great.

The young man who was working here was friendly and exceptionally helpful. I don't usually go to this franchise but it was the only one open on a Sunday. I can't speak highly enough of the service and assistance I received.