Pillow Talk Penrith

Went into the shop this Afternoon with my mother and brother as he needed a long body pillowAfter finding the one we wanted, the lady came over asking if we wanted a pillow case for it, we said no as he had one at home. The lady literally looks us up and down saying well are you sure?? We say it’s okay we have oneShe picks up the pillow case and takes it to the counter with her pushy sale again. We say no! And she still continued to say we need it.My brother felt so pressured to have it as she scanned the item anyway and said but you will get 15% off if you sign up anyway… will not be going back to someone who shoves things down my throats and doesn’t take NO for an answer.

Taylor helped me so much! She was very kind and patient! I am very happy with my purchase and will definitely buy here again

I recently had a very positive shopping experience at this store. The staff were friendly and extremely helpful. Parul especially assisted by testing many different cushion combinations for my new lounge. If it wasn't for her help, I would still be procrastinating! Although I am very happy with my purchases, it was good to know unsuitable items could be returned.

First time I've ordered from Pillow Talk Penrithand the absolute last! Picked up our click and collect Ottoman for our babies room and it was nothing like this when I saw it before lockdown. I finally opened up the box to see that the whole thing has lost it's stitching!!! Absolutely appalled, bad quality.

the girls were very informative and that is what drove me to buy what I needed from here. lovely staff and always busy and helpful. the store is well organised and prices are good. this reminded me of some stores I visited in France and Lebanon. keep up the great work.

I ordered Online, was sent incorrect size and was told to go In Store to exchange it and be refunded the difference. The Penrith Store woman told me the Refund would work better if I bought something else first. On paying an extra $51, for something I didn't want, they never gave me the Refund I was owed.I emailed Pillow Talk and have had no reply, and they have still not given me my Refund. I felt ripped off.I'll never shop with them again.

Dealt with Tammy and she was absolutely fantastic. Prices on certain items are more dear than Adairs however you need to shop accordingly as there are plenty of awesome deals as well.