Infrared Sauna Repairs (Custom Saunas Australia)

We are in Cairns and we contacted Alan.. he not only had what we needed he express posted it and when it arrived talked us through the install... cannot recommend him more... thank-you we are now enjoying our Sauna again :)

Thanks for the great tips to fix a sauna on a recent job on the other side of Australia. Quick reply on youtube allowed me to make a decision fast to be done before the weekend. Customer very happy. Advice was spot on, would 100% use Allan for sauna repairs. Cheers.

Allan is a wealth of knowledge and super helpful. Highly recommend

Purchased a second hand sauna where previous owners claimed there were no issues. Had problems with the control panel but had the first sauna and was hooked. Next use it wouldn't heat. Found Allan's diagnostic clip on YouTube and after some coaching by Allan with a multimeter and a few photos the part was identified and sent interstate. Thanks Allan for reinstating an older sauna and preventing it from being a glorified cubby house or garden shed. Your responsiveness, knowledge and cost effectiveness is truly appreciated.

Allan's went above and beyond to help troubleshoot the issue with our infra red sauna. I honestly thought it was beyond repair but Allan helped solved the problem cheerfully and promptly. We are enjoying having sauna's again with all new heat tubes and clean connections. Even the time/temperature display is working again. Excellent service.

I had the greatest experience dealing with Allan from Infrared Sauna Repairs, his help guided me through a difficult fault finding process that would not have been solved without him. A big thank you Allan.

I originally found Allan and this company through their YouTube sauna repair videos. My friend had recently purchased a second-hand infrared sauna (not one of theirs) and we were having issues setting it up. I did some testing and took some pictures and on a whim decided I would email Allan and ask for his advice on what the issue could be. To my surprise I got a reply on the same day (I believe it was a Sunday) and after asking a few more questions and supplying some more photos Allan confirmed my suspicions that a new transformer was needed. I ordered the part from him (which is very reasonably priced, fast shipping and amazing quality too!) and after installing the part, the sauna worked perfectly!I highly recommend this company for all your infrared sauna needs and Allan has been an absolutely outstanding guy to deal with.

The service and attention we received was excellent. As we live rural we could only speak to Allan over the phone regarding repairs for our sauna. He took the time, gave advice and simple instructions and our sauna was fixed after just one phone call. Allan was courteous, polite and efficient. We very highly recommended.