Parkside Towbars

I had an electrical fault on my trailer which was repaired by these guys today.I've been here three times now, first to get my electrics and my towbar fitted. Second to get a different electrical port hooked up. (I kept hitting it on high curbs so I got a ribbon one installed that goes into my car boot when I'm not using it) and today I had my electrical fault on my trailer fixed by a lovely gentleman named Liam.I have always found the prices to be very reasonable.Not once have I ever felt I was treated like a silly person or just a woman". They are and always have been friendly

I just had my tow bar done and had to write a review straight away! These guys are absolutely amazing! Quick, efficient and friendliest service I’ve ever had! They went above and beyond to get the job done quickly so I could pick up my kids. As for the quality of job this is the second time we have had this done here and my husband won’t go anywhere else! So great job Parkside Osborne Park!

My father has been a client of PARKSIDE TOWBARS literally for decades. I followed his lead and have been a client also for some time now having had a tow bar fitted a few years back. Great service and competitive price!More recently I had a RED ARC electric brake system fitted to my vehicle and the service I received from Boris and his team at the Osborne Park branch was second to none!!There was an issue with my vehicle and although totally non-related to the install Boris invited me back and he and two other staff went through the install process and did extensive tests showing me that all was in order. I have since had the issue diagnosed and is an issue with my ageing vehicle!!Again, particular thanks to Boris for his accomodating service and friendly after sales service. ☺️

Needed to install a tow-bar right before the Christmas, called many places and was told - Sorry! all booked out. Parkside team managed to squeeze me in between their already busy schedule an I got my tow bar installed just in time for my trip. Thanks again!

Thank you to Morris and the team at Parkside for doing an awesome job on my tow bar installation :)They were more than happy to answer my thousand questions as it was a friends car I needed the installation on and had to call back multiple times with info/questions.I especially appreciate the great communication and friendly service :)They were also more than happy for me to come back the next day to flip the tow bar so i could have a lower tow height.Highly recommend :D

Very efficient and professional.The final result is much better than I expected with rustproof paint on all holes drilled, new wiring looms that have been placed in thoughtful locations.The job they had to do on my car was a real pain in the arse but they really have taken it in their stride and done a great job.Thanks boys!

Good experience getting a new tow bar fitted. Helpful and polite staff.

Tried the online booking service to book my car in for a towball. Got a one line email back stating to call in to organise a booking. Called and was told they needed the compliance plate build date(why couldn't they have explained that in the email). Got the compliance details a little later and emailed them back (No Response). Called and was told they are too busy with something else and that they would call me back in 10 minutes. Waited 40 minutes and got a call back. The customer service is shocking and it felt as though they were doing me a favour when it's actually the other way around. To boot, my dealings were with the Branch Manager, if he can't get it right how are his staff supposed to? I chose to let my feet do the talking and go with someone else after waiting 30 mins for the phonecall back. It felt like a complete waste of everyones time and I was left wondering if this is what pre-sales service is like their after sales service must be terrible, it shouldn't have been this difficult. I made the booking in one hassle free phonecall with another company that took 5 mins and the guy was really polite and the towbar well priced.

Had a great experience having a new tow bar fitted.The price was very good after shopping around.The office/shop staff were fantastic. They were really helpful and friendly. I chose to wait while the tow bar was fitted and the technician was very efficient and worked to a tight schedule. My car was sorted in 1 1/2 hours which I thought was amazing.Visit August 2020I returned to Parkside to get help with a bike rack I purchased from them. Not because there was a problem with it but because I didn’t have a clue what to do.The staff were amazing. They were so patient with me and not only built it for me but showed me exactly how to use it.The staff really care and made sure I was happy with the carrier.Wouldn’t hesitate to recommend Parkside.

Fantastic customer service. Very knowledgeable about products and products intended use.I would highly recommend Parkside Towbars Osborne Park