KFL Supermarket

Great selection and great prices. Produce is always very fresh and Asian greens bunches are very generous and super cheap. My only complaint is that today I bought a small handful of prawns and when I got home and opened them up there was a very strong smell of ammonia, indicating they were past use-by and had gone off.

Grossly unkept. Floors are sticky and wet (?) all the time, they provide a good selection of products, but shelving is cramped way to close together - sometimes I’ll have to walk out of a aisle to allow another person to pass through first. There’s always a nauseating fishy smell as well. Maybe I’m just bitter about the fact that the last time I bought mushrooms from here they were bitter.

Specialist in Vietnamese products, have a lot of fish here as well, plenty of products to choose from. Can get pretty hectic here.

I went into this store to buy something I had forgotten after purchasing a few things minutes earlier. The cashier did not believe me that I had paid for the items prior from them even with my receipt and going through the same cashier. I was embarrassed at the situation and that I accused of stealing. After multiple minutes of explaining I had forgotten something and her weighing everything again to check I wasn't lying, I was allowed to leave with a reprimand of not coming back to the store with shopping again. Never been treated like this before. Never again going back.

Don't go into this store with your shopping from another store without a receipt or they'll accuse you of stealing them, embarrassing you in front of other customers. My wife went shopping there today, prior to entering KFL she had been to other shops near to KFL and purchased item and paid cash, never got a receipt from the other shop. Goes into KFL buys 5 items and pays cash, the girl behind the counter asked to check her bags which she did without hesitation. The girl immediately asked her for a receipt, when she said she didn't get one the girl told her that she would not give her the items back as she couldn't prove she purchased them from the store. Another checkout person came over both attacking my wife and accusing her of stealing them in front of a queue of other customers. It wasn't until my wife told them to look at their surveillance cameras or contact the other store when they eventually said ok, next time leave your bags at the front counter. I called the store when my wife came home in tears from the humiliation. This was disgusting behaviour and what is worse when I called the store and asked the manager to look at their cameras and then call my wife to apologise, he said he would and call back but never did. If you want to accuse your customers of stealing then perhaps have someone stand at the entrance checking bags prior to entry, or simply retrain your staff to handle the situation more sensitively. Many stores dont give receipts and many encourage you to pay cash when its under a certain amount, also their are so many shops next to you all selling the same items. Maybe check your cameras before you embarrass customers and make yourselves look like fools.

A great place fir a fortnightly shop, a good range of the Asian essentials...polite staff

Just bought fishes from here and when i get home the fish all spoiled. I trusted the Idian guy to pick them for me, you should know the quality of it. They all Cant be used. Such a scam. How can u do that? Should be shame of yourself. Asked me to bring back but i already got home and my house is far away. When am i gonna able to cook then? Ridiculously. There r plenty of other shops around and I will avoid this for sure. You just lost an everyday customer.

Huge variety of Asian goods and fresh veges. Fish section is usually very fresh and well priced.