Quest Shepparton

Great stay at the quest! I am quite picky and everything exceeded my expectations. Nice hot shower, great amenities, very comfortable bed and modern air con / heater, tv etc. Everything worked reliably and the service was great. Highly recommend for anyone staying in town.

The rooms was vary dirty makes on sofa and carpet the locations was good but as the cleanliness was really poor standard

The staff are friendly, but the room is rather dirty - the hairdryer is clogged with dust, and the clothes dryer is too dirty to dry clothes in. Sofa is heavily stained. Kitchen is unclean.

Thoroughly enjoyed my stay here for work. Good shower, clean linens and very obliging and friendly receptionists. The biggest perk was the 24/7 access to the full gym next door! ⭐️⭐️Wi-Fi was pretty reliable.Only downside of the room was that the exhaust fan over the stove didn’t work, so the smell of food stuck around awhile. Sound carried from noisy neighbors intermittently.

Recently stayed for a work trip. Advised hotel staff that there was a males clothes found in the between the doona and sheet on the first night in one of the beds. This could not have been an oversight with housekeeping having made up the bed with new bed linen inbetween stays as they would have noticed when making up the bed if clothing was washed with the sheets.I think a general rule for customer service and satisfaction, a simple solution would have to acknoweldge the concern and recitfy by offering to have the bed made up again however the hotel stafff dismissed the complaint and advised that they find that hard to believe there was someone elses clothing found.Based on my experience the room cleanliness was not of standard and would not be booking this accomodation again despite having stayed at Quest Shepparton before.If you do stay here please ensure you check bed before you go to sleep!

The accommodation was so comfortable. We had everything we needed. The beds were great and we loved that we could login to our Netflix account.Lily on reception was so bright and helpful. She really went above and beyond to make our stay fantastic. She really has the most wonderful customer service skills. We would highly recommend Quest in Shepparton to anyone wanting to stay here. Thank you for a wonderful stay.Helen and Ivan Kalbstein

Didn’t stay, thank goodness as they discriminate against service dogs for those with disabilities. The receptionist was extremely rude to my support person who was trying to make a booking and my support worker was actually hung up on while trying politely to explain the situation that was for emergency accommodation.I’m very disappointed and disgusted that this still happens in Shepparton.

Great location and very friendly staff. The rooms were clean and tidy and we enjoyed our stay. We would definitely come back again to support a great local business.

Standard Quest of good quality, and reception staff very friendly and welcoming. Car park is undercover and secure. But it can fill up during the week - although you can still park overnight on the street, which should be OK if you have to do that as the Police station is just down the street.

Could not fault Quest - the staff were so incredibly lovely and helpful throughout our stay!! Location was perfect for our stay, apartment was extremely clean and comfortable. We will definitely be back. Thank you so much.