Rydalmere Medical Centre

I just saw Dr Himali Meegoda for a consult for a couple of deeply personal and difficult medical concerns. Felt like I was speaking to computer, only concerned about getting the referrals out. The last medical concern was in connection with my mental health. It was too much for Dr Himali Meegoda to complete a mental health plan and complete a referral at the time of my appointment. I need to do a blood test and come back in for another consult. It took all I had to come in today and ask for help, I left Dr Himali Meegoda's office in tears and she was quite prepared to let me do so.

I was a huge fan of RMC. However the last two visits I have left feeling extremely dissatisfied. Most recently I went for a follow up regarding my recent hospital admission where the doctor at the hospital was AMAZING and so thorough. All RMC cared about was if I had covid and kept fobbing me off. Barely any follow up and no blood test (as requested by the hospital). I had a slight cough which I’ve had for months and is asthma related, as known for years. I also broke down and spoke to the dr about my severe anxiety regarding my ex, which resulted in hospitalisation and was also fobbed off being told I should try and start a mental health plan with my new dr when I move in 2 weeks and it wasn’t his issue basically. I tried to action a mental health plan with the current doctor and he kept avoiding it. I was devastated and if I wasn’t so firey and headstrong it could end a different way. I’m disgusted a patient could be treated that way. I haven’t walked out of a surgery in tears before and I was hysterical by the time I got in the car with my partner because it took A LOT of courage to talk about it and he dismissed me…even though I was sobbing and literally holding my shoulders/body because I was so anxious.Luckily I move in two weeks because I wouldn’t return.However Penny and Wendy at reception are lovely and amazing ladies. The only reason I’ve given 2 stars is because of them. Without them it’d be -1. It’s a shame that doctor taints the name of the practice.

I made an appointment with the receptionist Jessica for my son to see a doctor. She she called me back as she forgot to ask me if my son had any flu like symptoms.Arriving early to our appointment Jessica's greeting to us wasn't a warm one, she just asked us if we had our face masks. I replied no we don't, as we have been there on multiple occasions during the Covid period and were never a neccessity.She rudely replied The doctor won't see you without masks"Prior to this occasion we have never had to wear masks during CovidShe didn't try and offer any masks to us and just kept repeating her statement that the doctor won't see us without a face maskJessica could have at least informed us on the phone that face masks are now required.It's a shame because usually our visits to this practice is usually pleasant

The Doctors and ladies at reception are so friendly and helpful, also a welcoming environment.

I made a booking for a general appointment to get a blood test and check my vitals. Got there at the time I booked but had a long wait despite the clinic appearing very quite. The doctor then informed me that they only did blood tests every second day and that she didn't have time to do the other checks. I ended up only getting my blood pressure measured and was asked to come back another day for the other checks. The staff were polite and it's fair that they don't have the pathology service everyday but this should have been clearer on their website to avoid wasting people's time.

I called Rydalmere medical centre this morning and was told I was not able to see a doctor unless I was double vaccinated? It’s Absolutely disgusting to see that you guys are turning people away from getting medical help due to their vaccination status

We're a regular patient here. Very close to our place of residence. Medical practitioners are very professional and detailed. Front staff too are professional and friendly.

I usually go to the North Parramatta centre. This is my first time to visit Rydalmere to see Dr. Bill Truong and the lovely ladies (Wendy & Penny) at the reception are genuinely nice. Wendy was very helpful & accommodating.

Dr Bill Truong here is amazing. Both my husband and me are seeing him in the last two years or so and can't say a single bad word about Bill. I myself is a researcher so I always do research before I see my doctor and ask a lot of questions. Bill always has the answer for me or he would point me to the right direction. Bill is also a very thorough Dr that explain things quick and well. We moved houses and were seeing new GP for a couple of months and came back to Bill again. It is a bit of drive to see him but worth the effort for his knowledge.

Horrible reception, no skill at their job, they never want people goes in to meet doctor, wish all people are healthy in whole world