Battery King Australia

Just wanted to share my experience with Battery King in Ascot.Took my Optima D34 into them 21st of May 2020 for a warranty claim. They told me they would load test it overnight and get back to me the following day.2 days had past so I called them, the lady told me it had a dead cell and would be covered but she would have to send it back to the supplier and would let me know. After this I was calling roughly every 2 weeks to check the status. Fast forward 3 months and she advised me that they had sent it to the wrong supplier and need to send it to the correct supplier and blamed covid for the slow transport times.From there I was calling every 2 to 3 weeks and a different excuse everytime or she would say let me chase it up and call you back.So finally today roughly 10 months after I dropped it off she tells me the battery would not be covered under warranty due to calcification and poor matainence.My question to her was how would someone maintain a sealed battery that's advertised as matainence free? After much stuttering and fumbling she responds with your alternator must be faulty or you don't drive your car enough.I've had my alternator tested and my car is driven daily because it's my only means of getting to and from work.Sorry for the long post but I thought you all deserve to know my experience with this company. And yes I have lodge a complaint with DMIRS.

Prices are good until you claim for warranty (8 months). Have to follow up yourself on updates and when told they'll get back to you. 6-7 weeks later another phone call to them and was told battery was misused (only used for dual battery setup). No replacement, no refund and couldn't return battery!!!

For years I have been to this place for battery replacement, they provide me with excellent pricing and requirements of the battery. Just quality service and promptly.

Called Sal this morning. Within the hour, I was there picking up my new car battery. I forgot the ladies name I spoke to while there, she was absolutely amazing also. Great price, great services and super friendly customer service. Highly recommended Battery King!

Needed a battery for my 65 mustang, they helped me out and gave me helpful information and recommend a better battery for my car, even though I don't drive it everyday it still starts 1st time, everytime..

Went there looking for a small battery to power my telescope. The staff were exceptionally helpful and professional. Thanks for the great service

I have been going here for years buying good quality motorcycle and alarm batteries. They are friendly and efficient. They have a huge range; I always call beforehand to check they have what I need. They will also take your old battery for recycling at no cost.

Been getting wide range of batteries and battery accessories from Battery King for decades and theyalways provides great pruducts with competitive prices and over the phone or in person customer service!

Picked up a battery for my Clubsport a few months back hasn’t missed a beat and very competitive pricing. Friendly customer service. Don’t waste your money at supercheap auto, Will definitely be back next time I need another

Always great service and prices from the Battery King Team and excellent after sales service for a recent warranty claim