Valley Windows PTY Ltd.

Used Valley windows for my recent reno/extension and couldn't be happier with the outcome. Angela was very helpful in the quoting/ window selection process and gave very helpful ideas about my extravagant sliding door that opens to an outside deck. Great job Angela. Disclaimer, I had worked with Angela on another project previously and that how I got to know Valley windows.

Worst experience ever with a company.They made a $5000 bi-fold door for me that was unable to be locked from the inside and refused to make another or alter it at their cost.Then said they couldn’t make a door to suit.Fortunately Rylock made the door I needed and made it work exactly how it should.Cost me a fortune to get something they should’ve be able to do. Useless and pathetic company.Stay away from them!

Excellent to work with and I like the fact everything is manufactured in Victoria. Great to support a quality Aussie company.

Appalling quality with VERY cheap and NON MATCHING hardware. Many of our windows came with handles that don’t even match!Also, the delivery man tried to leave windows that had crack in the timber sills. I’m glad our builder insisted to have them returned. I really wish we went with another window manufacturer. Never again!!Edit:Clint, the windows are purchased under my wife’s name with the quote number CL1108. It should show that the address of the property is in Preston. I appreciate your response though I am unsure what could be done at this stage as our house has been finished for some years. Still, it really baffles me how we could have non matching handles for a double casement windows.Also, pin for one of the casement window winding mechanism has come out after couple of years. These are some of the issues we have experienced with your product.

I have been working across a diverse national Property network for 35 years and this is without doubt one of the most disappointing experiences I have had. Gordon and Jennifer

We had an excellent experience from Valley Windows. We bought a big slider, a big feature window with two awnings and another full length window to replace a door. Service was on budget and the quality was excellent. We had the installers that Valley Windows use and they were excellent. 3 guys removed the old windows and put in the new windows in the one day. The installers if even reduced the cost by $250 because they finished early. We could be more happy. Have no hesitation to recommending.

I Chose on Valley Windows on the suggestion of the builder - and after doing some research on local companies as well. I'm really happy with the process end to end - in taking the time to go through what I specifically wanted and adjusting as possible. There were some challenges and errors along the way, but these were quickly rectified by the team.

Valley made doors and windows for a major reno project of mine, including a large three door sliding timber stacker. The timber of the middle stacker split away at the point of tension after 2 or 3 days of use. Valley came and took the door away and made a new door, a pause of 3 weeks on the build in that room. After 2 or 3 days of use, the replacement door broke again in exactly the same way at the same point of tension. I didn't have faith in the Valley Windows solution to the problem at this point - their engineering had failed twice in exactly the same way - and I couldn't afford to pause the build for 3 weeks again, so my carpenter repaired the door on the spot so we could continue the build. For 7 months I have been chasing Valley Windows to reimburse me for the $500 it cost me to have my carpenter repair the door. They refuse to do so. I am told that 'this has never happened before'. I guess I'm just the lucky one it happened to then? Angela and Gail in admin were wonderful to deal with, the powers at the top that are refusing this reimbursement in the context of a $31k contract have shown tremendous petty lack of good faith.

Fantastic experience with Angela and the Valley Windows team. The design of our project changed many times but Angela was always so accommodating and helpful.We received our beautiful windows ahead of time and it didn't take long for the glaziers to finish the job on site. The timber windows are stunning and we've received a lot of compliments so far from the neighbourhood.Highly recommend Valley Windows for their great quality and service at very reasonable prices. When lockdown ends go see for yourself at their showroom!

My wife and I visited their showroom in 2017 and when we finally decided to make the move late 2019, Valley windows is still the first goto supplier pop in my head! I admit the price is not cheap, but turns out it's absolutely worth every cent! We ordered 2 x 4 m wide bi-fold doors and a 5 m wide bi-fold window, all of them are 2.6m high, both work as a charm. My wife is very happy with the product!