Ted's Cameras Southland

I came in today to have my passport photos taken.I was served by Vanessa. It was such a pleasant visit and she did it all super quickly!!Vanessa made fun small talk and asked questions about our future travel plans. She was an absolute delight to speak with and supported us with all our queries!Thanks again Vanessa ☺️

The worst customer service. The staff was extremely passive aggressive. He treats you as if you’re wasting his time, highly UNrecommended.

I have always purchased from Teds, usually Chadstone, and Online chat was helpful today but when calling the Southland store regarding product information the sales person was abrupt and annoyed with questions regarding a product.

Excellent service & he knew what he was talking about so I strongly recommend everyone go there for all your camera needs.

An easy 5 star review.So happy I called Ted's Cameras Southland last Friday. Spoke with Peter who was excellent over the phone, knowledgeable and explained the options for photo albums detailed a huge selection in store.I was so impressed with the photo album I purchased three more today.Peter showed me and assisted in producing the first in store digital photo album and assisted me with the other three when needed from the self service.Peter taught me well and demonstrated exceptional customer service, support and care along with providing experience tips and approach to develop an outstanding end product.From one phone call to multiple in store orders. I will be back and will recommend to everyone.Peter should be commended! Exceptional service.I won't be doing online photo albums and will be doing all my photo business ane production with Ted's Cameras Southland. Well done Peter!

I have had the worst experience with the manager named Sean who had my film developed. To start with, I put in my film many weeks ago and hadn’t received any emails updating me on the progress of the film development so I called the store and Sean basically attacked me as soon as he answered. He then proceeded to tell me my entire roll of film had been overexposed which was a complete surprise to me. This was no fault of my own. I expressed my dismay over the phone and he offered a refund but proceeded to yell at me and said he has no time for customers like myself who have had a bad experience. I am seriously still so shocked and shaking from that phone call. I will NEVER be returning and would never recommend this store to anyone again. The men who work in that store are genuinely the rudest individuals I’ve ever come across in my life.

I wanted to start to do some photography, so I decided to come to this Ted's Cameras store. I don't have really much idea about cameras, but I was attended by Vanessa and she was extremely helpful. She patiently explained me the basics about camera and she helped to choose the correct camera for me.I am very grateful for the service offered and very happy with my purchase.

I asked for advice on accessories for my camera, the salesman was a perfect example of someone who loves their work and has a wealth of knowledge. What I wanted was a little beyond my budget but when I have the funds, I WILL be back and hopefully be served by him again.

I just buy my new camera and I meet Dan, the seller, he gave to me the best advice possible and help me a lot for my decision. I feel me very glad, so thank you so much ! And I recommend this place to everyone

Rang them to-day about availability of a Nikon Camera Charger and Nikon Battery. Teds Camera Shop would have needed to order the camera charger in. I understand shops may not have everything in stock.Went there this afternoon with Charger and Old Battery.Teds Camara's quickly tested my old charger inserting a new battery into it. The charger was the problem as I suspected.With lockdowns in 2020 and 2021 I didn't use my camera much.When I explained, I was going to 50th Birthday the next day which is why I didn't want to wait for a charger to arrive, the salesperson thought quickly and tested my battery with an Inca Dual Battery Charger.It worked well. Camera now charged in preparation for Happy Snaps.Plus I get Brownie Points from a female friend for photographing a significant day for her.