Priceline Pharmacy Queen Street

Whilst in quarantine I placed a small order and Grace helped me with the online purchase as I could not find the click and deliver option. I called back 3 times and she was always patient, really helpful and cheerful and arranged my small parcel to be delivered to reception.Thank you Grace! On the basis of your kindness and excellent service I will make a point of visiting your store again.

Excellent customer service ✨✨✨Fabulous productsAmazing atmosphere ✨✨✨

Really helpful and patient management!! Had an issue with a click and deliver order while in home quarantine, and they did the most to help me out! Including offering to drop the remaining stuff into my dad’s car so he can drop it at mine! I know I was annoying so wanted to show how much I appreciated the dedication!

Every time I’ve come here they have provided good recommendations and they have taken the time to assist me and explain the products. Really nice and professional staff. Thank you

The store is well stocked and the staff are super helpful.

Wow, Lily is amazing!I genuinely needed a real whack of help yesterday picking out a whole eclectic range of products for my gorgeous girl so she can feel and look the way that makes her feel best (she’s actually quite gorgeous anyway but I am biased). Lily did all of this easily, for us while my girl wasn’t there at the time. I’m all thumbs with this kind of stuff but Lily was so helpful, has impeccable taste and a wealth of knowledge of beauty products (according to my budding aesthetician lass). She was incredibly kind, exceeding efficient and impossibly patient all while the store was clearly busy. Priceline is so lucky to have such a consummate professional.I must apologise to the other staff if I ask for Lily in future by name! But it really was up and beyond for a bloke who clearly has no idea what he’s talking about and my lady is happy so what more could I want.I will be back!Rhys

I was feeling unwell and needed some cold and flu medicine and the wait was taking a bit longer than i would’ve liked. Until Pia saw i was in distress and didn’t hesitate to lend me her assistance, i really appreciate her support and attention to detail. she needs a raise!

Quite centrally located however a real bad set up. Very hard to locate stock as aisle’s are so close to each other. Quite an uncomfortable experience really. Brunette serving on the till quite inept. Great prices though and quite good stock.

I went to GP and got prescription but other pharmacies told me it’s not available and sent me off. I went to Priceline and actually found out that the treatment cream isn’t available in Australia. The lady at the pharmacy counter helped me to find the alternative and explained everything in detail. I was panicked with my first baby getting skin problem during flood and I cannot thank her enough for her professional help. My baby is settled far better than yesterday already and on the way to recovery. Thank you so much.

This priceline is in a good location, easy to access whilst doing other shopping at Queen Street Mall. However, whilst looking through the makeup section, almost all the items I liked when looking at the testers were unavailable / unstocked. The girl that was replacing them was taking a very long time just sitting there, chatting to two of her friends, blocking access to one brand and doing her job at a snail's pace. For such a busy store, my expectation is that service should be more efficient. Very frustrating.