Ryans Freighters

Didn't remember to pick up my furniture.Didn't tell me until I asked.Talked to another person the next day who then said she had to confirm. Eventually did.Then promised me a refund and forgot to cancel the payment.

Had fast, brilliant service. Sorry to hear some didn't

SHOULD NOT EVEN BE 1 STAR!!!!!!!Pathetic and no customer service at all. Contacted numerous times to cost on collection & delivery of machinery from VIC & NSW.We wasted nearly 2 weeks on these clowns and then be told last night they could not deliver within the time frame requested.Damn pathetic when they knew from day 1 we were relocating interstate and required the items by the end of July.

Amazing service! We recently moved our fairly large house contents from Port Fairy to Phillip Island. From the first point of contact with Trish in the office to the pick up and delivery of our furniture by Bo and Troy, we experienced nothing but professionalism and great service. Not one chip or scratch to be found. Thanks!

Disgraceful service!

Unprofessional, quote was vague, when we requested a detail quote they didn't supply it, then they charge us additional stating that the quote was not fully inclusive. Their was poor communication between the people who did the inspection and those that did the packing. Several items have arrived damaged and the packing list was only supplied to inspect and sign off on after the goods where placed into the storage shed meaning it was impossible to cross check the items that where delivered. The only good thing to say about them is the guys that did the packing worked hard.I would not use them again.

Recently had to move some very heavy items from Melbourne to Portland Victoria. I had used Ryans Transport Warrnambool in the past and didn't hesitate to give them a call. The Customer Service Staff (Nola and Trish) were very friendly, understanding and helpful. One phone call giving them all the details and they were back in contact with a quote for the move. Job done!I then found myself in a situation" after being let down by another organisation who would not remove some items because "they were too heavy" I spent 3 hours of frustrating phone calls to the local Council