VERSACE HOME

I’ve been to this showroom twice. Both times I was followed by the same sales assistant for the entire duration of my visit. This has never happened to me before in a luxury store. It was the reason why I chose not to make a purchase. The store also had dusty shelving plus bubble wrap laying around for pick packing parcels. A rather sad experience to endure from one of my favourite brands.

One of the best if not the best luxury shop I’ve ever been in!! Got greeted straight away and asked if there was anything in particular I was looking for and helped out straight away! Very helpful and were willing to answer any questions I had! Would definitely shop here again and would recommend it to anyone that is thinking of buying Versace to come here first!

FALSE & MISLEADING ADVERTISING:: I Have never left a negative review on a business but extremely disappointed in the customer service that our family has received with a recent purchase. Our family has purchased a significant amount of items from this store in the past and last week bought online an adults Versace bathrobe that was on sale (was $720 down to $450)- When we purchased it online the images showed adults wearing the bathrobe and the length was to the knee and without a hood (we made sure of this as we know there is shorter ones and didn't want that style). We then received a call yesterday, almost a week later randomly asking to confirm that we wanted the kids style and we were baffled as to why we received a call confirming the item we bought (I'm sure that they don't do this for every order?) and they stated that for that price it was the Childs bathrobe?? We denied this and said it was definitely and adults as there was adults in the picture and the order it states nothing about a Childs robe? We feel that the company has made an error and incorrectly priced the adults bathrobe at a Childs discounted price and when we said that this is not our fault and that the company should honor the item on THIER website at the advertised price the lady at the store said Head Office will be in contact, last night we received an email stating that instead of honoring the item at the advertised price they have issued a refund. Very disappointed after dealing with this company for so many years.

An amazing showroom. Definitely worth visiting to see ask of the amazing Versace furniture and homewares. When I visited the showroom I was greeted by the friendly staff. Overall the service was amazing - the gentleman took the time to understand our needs and requirements and made personalised recommendations that meet our needs.

Great place! Obviously good quality due to the Versace brand, and thankfully the service matched the high quality goods! Michael was a pro and a man of his word! Thank you

Visited the showroom last week. Had a great experience. Great decor.We are building a new house and some of the options available were amazing. We went for a quick visit and ended up spending almost an hour looking at the options available.I am planning to take my interior designer so we can plan our house properly with the options available. The staff were very friendly and quite knowledgeable.

The stock in the store is very classy, as I had expected from the Versace brand. Staff is very helpful and not intrusive.I had all the time to go through the showroom, without being repeatedly asked Can I help you?"

The most appalling customer service I have ever experienced. Will never buy anything from this boutique". I wanted to purchase a blue medusa plate for my mother's 60th birthday which was out of stock at the time. I was informed by a member of staff that a shipment was expected to arrive during the week. I arranged and was promised that one would be put aside for when the shipment arrived. i popped into the store the following weekend and was advised that the shipment was held up at customs and to wait for their call. Received a call on the Friday of the following week saying that the shipment was still held up at customs but was assured that it was expected to be arriving in the store by Tuesday. I explained that I was starting to feel fobbed off

Love this place...very stylish...i have to drag my workmate off the shop..too attractive

Wonderful customers sales associates very helpful pleasant to deal with .so many beautiful home wares exceptional quality pieces finished to the highest level.