Tyrepower Longreach

My kombi broke down coming into Longreach back in September. Tyrepower recommended relacing the master cylinder in the clutch. This DID NOT fix the problem despite the mechanic saying all good. I was later quoted, after NOT making it out of town, $6500 to then AGAIN fix it. My confidence in their work was non existent and consequently I had to ship my car home via a car carrier ($3500). The company that did do the work and put my car back on the road only charged me $4500 and replaced the battery as well. Be very careful if you use this company.

Terrible & rude customer service.You were No help In an emergency Alice and you gave the wrong information saying there was no Castrol Oil in Longreach.In future tell customers to Go to Auto Pro in Longreach for Castrol oil. They stock the whole range!Highly recommend ‘JOHNLEE MOTORS’ . Their service is OUTSTANDING & they went above and beyond for my daughter.

Rang to see about getting a wheel alignment and a new tyre, asked how much notice they required and told three days. Rang the next day once I knew my travel plans and told I could not get a wheel alignment done for six days and that they would need the car for at least three hours as my car was difficult to do, which I found amusing as every other Tyrepower store I have used throughout Australia in the last six years have done the job within an hour. Obviously business is so good that they can feed you Bulls&!t.

Thoroughly recommend Alice and James for honest personal service. They surely had the opportunity to over service a problem I had with my Jeep Cherokee. I was then confident in getting new tyres and giving the car a much needed Xmas service. I'd highly recommend them.

Very friendly staff great work would recommend highly

Repaired a puncture for $33 which l considered to be cheap

VERY disappointing experience....I was very appreciative that the owner said they could fit me in for 2 new tyres when I blew one travelling in my SantaFe, with my 3 small kids to Brisbane. He said it would take 2 hours but they would get it done.However, 3 hours later I had to chase them for my car, which had been done but I hadn't been called. All load into the car to head off, think twice & double check my car to find the BLOWN tyre was still on my spare rim under the car. I had 2 new tyres on the front, a worn on the back & a new on the back (that had been my spare). Back I go, takes the owner ages to come see me, never apologises but says they'll fix it.So then a worker did replace my spare with another of my worn tyres & fit it to my car & put the new tyre I already had back to my spare. I'm no expert but 2 new on the front, 2 worn on the back makes sense to me. I politely complained the whole time he did this, he was apologetic but noone took ownership of the stuff up & the owners never came near me & never apologized.I understand they were busy, the owner had said that on the phone. If the answer was no, then say you can't do it - 2 other tyre shops in Longreach I could have tried. Then to stuff the configuration & send me on my way with a BLOWN tyre still on my spare is unforgivable.Never mind then I went to the servo to check my air (cause their competence & carefactor were zero) & the 3 tyres they'd handled were all over inflated at 40 psi when they should be 30.Four hours & $552 later we were finally back on the road. Not good enough Tyrepower Longreach, NOT GOOD ENOUGH.

Very professional when servicing our colorado even had a wash . Well done

Fantastic service from Alice et al fixed all our hiccups thanks would definitely recommend