Officeworks Noosaville

It’s all self service now (and the kiosks never work properly anyway). Staff are always unhappy if you ask them about something.

Jazmin is a total asset to this store. Her patience and help with a first timer printing photos at the self help kiosk was amazing! This young gal needs to be put on the management in training program to run this place one day!

This store has now become just another self-serve supermarket. What happened to your customer service Noosaville? I’ve had 2 interactions with staff in the space of 24 hours with a couldn’t care less attitude.

Worst Customer Service in this store. On almost every occasion, staff seem so pre-occupied with avoiding service of the customers, in particular at check out!

Put a laptop in for repair less than 2 months old. It sat in the shop for just over 2 weeks before they sent it off for a warranty claim. Have lost all my business from now.

Poor customer service! I went to purchase a new cable. Walked around computer section. Staff ignored me and continued to stack shelves. I went to the counter. Lady at counter told me to approach staff members that had ignored me. By this stage staff had started serving other customers. Sadly manners are sadly missing by lady on counter!

Customer service was so horrible, when I first arrived I needed to print some word documents and when I asked the service lady she didn’t even bother to look up at me when replying rudely. Then I was having some troubles with the printing email and the lady that helped me was so impatient and rude, treating me like I was dumb, while in the corner of the room another man was almost yelling at an old lady also having troubles. I was so shocked by this whole encounter, this is not what customer service should be.

Install more self service print stations and get more or better staff. There are more customers and service levels have fallen.

What a horrible experience at the Noosaville store!Out of my control I had to grab my sons book pack for boarding school quickly. I enter the store and see over 10 staff and I think to myself this will be great as I only have roughly 20 items to grab so it should be quick.I ask 2 people to help me look for the stuff on the list and I'm met with a big fat NO! I am completely out of my depths looking for these specific items and no one wants to help. I was aware of the online ordering system but I would not receive what I needed in time for the commencement of school.I walked around for an hour looking for the things I needed and became so stressed. One staff member called Chris who was packing shelves could see I was lost and offered to help. Thank god for him because I couldn't have been more grateful in that moment.By this time I think I have what I need so I make my way to the counter where I'm met with another staff member called Mardi. This woman was rude, cold and couldn't have thrown the items in the box any harder. As I share this cost with my sons father I asked for 2 receipts and the look on her face was as if I'd asked her to commit a crime. Having her as front of house is a big mistake.I will never ever return to this store and I'm absolutely disgusted in the customer service that Officeworks Noosaville has shown

Olivia (red and blonde hair) needs a raise! So cool, calm and collected and helped a crowd of 20 people that had piled up due to the previous staff members being rude and uninterested in helping anyone. Cannot thank her enough, she was very kind and truly great at her job.A brown haired printing service girl was incredibly rude and patronising. And when I spoke to a friend about this officeworks she described the same girl and the same condescending phrases and tone without being prompted.