Lexi's Tech Lab

Friendly, informative & fantastic value for money. Lexi is a legend. I had a whirring noise & diagnostics performed with excellent service was awesome. Highly recommend.

Lexi got my notebook going again with reliable parts. Works better than ever!

Called 3 times, no response. eMailed, no response. Do you even want my business?

Okay. I called on Saturday and organised to drop my MacBook off for an insurance report, which was all fine. As I dropped it off I was told Monday/Tuesday as there is a que which I was fine with. Come Monday I sent a text message just checking if everything was still on time. To which I received no response. So I tried to call and no answer. Then Tuesday I sent another message to get her to respond. And I still got nothing back. Then Wednesday I send yet another message asking for her to respond and I tried to call but no answer. About half an hour later I get a very rude phone call in a very aggressive tone telling me that I don't seem to understand that there is a que and that I am being demanding ??? I then go and pick up the laptop and I was told that she was sick yesterday. How an I supposed to know that when there is zero correspondence and that it is somehow my fault ? Needs to learn customer service skills.