The Back Dr

If you like being treated like a fast food order, then this is the place for you! Always in a rush usually with an attitude. Sorry for coming to spend my money?

Had my 1st interaction with BackDoctor. Cannot fault the service and Dr actually took time to listen to my issues. Without hesitation highly recommend.

Great support and serviceIntegrated and holistic method and back analysis and treatmentGreat crew & awesome staffAnd don’t forget the free cappuccino

Very happy with the service definitely coming back again,, I went to physio in St Clair and they did absolutely nothing for me,, but hear back doctor they did more for me in one session then they did in four sessions in St Clair

Went to the Back Dr to fix a long term hip injury. The staff were friendly and helped get rid of the pain. Highly recommend visiting if you have any sort of back injury

I have never given a negative rating in my life but this needs to be communicated. It was a waste of money and time.My realisation: better service and quality of treatment is provided at other places for less.Booked over the phone to have my partner's initial consultation at 9:00am, waited for over an hour without any explanation/notice/apology.All that was done in the first consultation was a lot of talking, a x-ray and a 15 minute massage. What my partner wanted was a back adjustment which he stated at the beginning. Didn't happen; told it will be done next appointment.Second consultation booked (we still went back to see if the service would get better). Second consultation, we were running late due to traffic, called and notified them that we would be 10 minutes late. Receptionist told me that they will see what they can do, I didn't understand what she meant by that and verified if the adjustment will take place and told her about OUR wait time previously.We were told to come in.Chiropractor went into a long talk about the x-ray; didn't need an x-ray anyway to know what my partner's problem was. Length of legs differed, even I could tell him that; poor alignment of the pelvis . Spent very little time doing the adjustment and didn't properly do it. Partner still had an ache in his back after coming out of the session.Now, my partner and I go to another chiropractor clinic, a chiropractor who is; conscise, values patients' time as well as their own, does not hold out on treatments to get the most money out of patients' and has a great office!I trusted the positive reviews here blindly, clearly every chiropractor has their own way of doings things but this is something different. Glad I researched into what else is out there because this was a waste of both money and our time. There are better options out there, much better.

Outstanding service, starting from the Receptionist, to the Physiotherapists and Dr Lail.My first visit was much more than I expected 10/10I highly recommend The Back Dr in St Marys.I look forward to my next visit, thank you all.

I accidentally hurt my lower back whilst lifting weights at the gym. Afterwards, for a long time I had experienced lower back pain waking up, picking things up, and sometimes even when I sneezed. I visited Dr Lail to try and fix the issue - he was very professional and thorough in his assessment. After applying a series of massages, adjustments and homework exercises, I have now completely recovered and my lower back and abs feel stronger than ever. HIGHLY RECOMMENDED.

This place has the best Receptionist, Remedial massage therapy and Chiropractor who actually listens and have a plan.Value for money is an extra

The team here are awesome, the service and the work done is the best ive come across. They really care about their clients and i always look forward to my appointments.