Exact Radiology Clinics

I came here for a ultrasound of my wrist today. The reception ladies were pleasant and helpful, super efficient! There was a little bit of a wait - around 15 minutes, as the patient before me ran a little late, but nothing major. Lily the sonographer was super lovely, professional and quick. Its a shame so many people have had bad experiences here previously - personally my experience today was fantastic (not to mention they bulk bill - hard to find), so I would definitely come back here again.

Good location and easy parking. However terrible services. Delay more than ten minutes for bladder prepping patients which caused a lot of stress. Particularly a middle aged male sonogrpaher offered horrible service and showed no compassion to patients.

I was worried before my visit because of the negative reviews but staff were really friendly. The lady at the reception was nice and the sonographer lady was very professional too. The waiting wasn't long at all. Maybe they had rude staff previously but my experience there today was great!

Tien (or Ten, not sure about the spelling) the person who did my abdominal scanning was extremely patient and spent his time with me. Highly recommended.

I had waited here for over 1 hour for xray (they puy all the cases into the box, but those came later than me, had their referral read before mine, at least two people came later than me received their service earlier than me. after waiting for 1.5hours, i was told the xray machine was broken, i immediately went to another radiologist nearby and it only took me 5mins to get everything done

I can definitely share a positive review regarding my visits here. I’ve done multiple obstetric scans and other ultrasounds of my different parts of my arms here and have always been treated wonderfully by all the staff members. Yes sometimes there is a bit of a wait on the phone to book appointments but it’s a super fast system and the receptionists are always happy to try and accommodate the best time for me at this clinic or their other clinics (which I find super useful - instead of me having to call each clinic). The radiographers and sonographers I’ve had each time have always been so helpful and efficient. Thank you!

I went into Exact Radiology, Sunnybank nervous because of the bad reviews. Honestly, it was the best experience I've had with a radiology clinic. I had a booked appointment, and the receptionist was friendly and efficient. The sonographer was on time, clear with their communication, and patient with me. Overall, the experience was seamless. The parking was easy, and the toilets and facility were clean.

Fantastic service, the ultrasound tech was fantastic, he was quick and thorough. I will definitely be back here for all my radiology needs! If you have not yet been here I would recommend it 100%! The receptionist is so lovely and made my experience very positive.

If I can give 0 ranking, I will rate as 0 .I waited for over 40 min for my ultrasound appointment. After I waited about 30 min, a lady walked in without any appointment and she got called before me, what a chaos management????After I finished my ultrasound scan, the Gel was still on my body, the male sonographer walked away to another room straight away. The paper roll just sat on the floor instead on the desk, I didn't know if I can use it to wipe my body, I asked the sonographer twice and got no respose. This male staff had no basic work ethics at all and this clinic had the hygiene issues from that day's experience.I visited this clinic a few of times, it was the worst experience this time at this clinic.

Don’t understand why the reviews are so negative.Same to many other positive experiences, I had a great one too. All the staff are professional and friendly, the lady on the phone made my appointment gave me very good advice. The lady did my ultrasound scan was very patient and approachable.Will definitely go back!