H&R Block

I have heard many stories about how bad the service is here and I have to say, if you need to use this branch, request Sandy King. She is the most professional accountant I have come across. Very helpful and did her best to help get the best return. Answered all my questions clearly and concisely. Won't be going to anyone else as long as she is working there!!

I would definitely recommend Sandy King. She was efficient, professional and very friendly. I was very nervous because I had a few years worth of tax returns to do; but she put me at ease straight away, and made everything super easy. I was super impressed and will definitely be back next year.

Highly recommend Sandy King for your tax returns as she has been very professional: well-prepared, knowledgeable and efficient! I've been to other H&R Block branches in WA but Sandy is the best one I have had.

Absolulety shamefull, i had lodged my tax return with an accountant at this branch on the 6/7 and after a month it still hasnt been sent to the ATO. I have been calling for updates for the last 3 weeks and have been lied to and given excuses one after another as to why it hasnt been done. They never call back or return calls when they say they will, i am constantly chasing them up. I have been a loyal client to this company for many years and this will be the last year i ever use them for tax purposes.

The H& R block in 814 Albany Hwy, East Victoria Park WA 6101 has a very unprofessional person working there named Darryl Ward. it is about 2-3 years ago that we were still in student visa. The service was not good at all. the person told me that he has 19 years of experience and he did not put our Saving account money in and we got fined 1000 AU $ for that next year. he also forgot to put Medicare levy exemption and when I complained and asked to see the manager, he was the manager. so no one helped us in at least returning our 240 $ that we paid them. I do not recommend that branch at all to anybody and we had a loss of 1000 $ because of their bad service. :( :(

Darryl ward (the manager) is the most unprofessional person I have ever come across, he is a liar. He agreed to do my tax return and didn't lodge the supplied documents. On a call when I got a large tax bill he said he had lost the documents and couldn't contact me because he forgot to get my number. Countless calls after providing these documents once again, he had said I have to wait at least 56 days for a reply from the ATO. After 7 months I got fed up with no contact being made from Darryl to myself after countless times trying to get a hold of him via phone and email. So again, I've had to go in store. After following up with him, immediately after I followed up with the ATO who said they never received anything, they even had records of the countless times that they had tried to obtain the documentation from Darryl and they had to close the case because they didn't receive anything, after confronting him with this new information he called the ATO liars. It's been 7 months since I first walked in there and paid upfront, I'm still yet to receive my return because the incompetent manager Darryl is still yet to even submit my documentation but he is happy to lie to my face about doing his job and has been very unprofessional in doing so. After asking for a refund because he hasn't done what I paid upfront for him to do, I haven't heard a word - not surprising. He has taken my money and not provided a service AT ALL. Do not go here - run the other way.

Highly recommend H&R Block East Victoria Park! Our accountant Sandy King was always accommodating in trying to fit us in for appts that suited us. Service was very fast, and she is very knowledgeable. I was dreading getting it done. Sandy made it less painful than expected.

Worst tax agent in Australia. I have been doing my returns with H&R block for the last 7 years and their quality of service and people keeps going down as good accountants kept leaving one by one. This year, they took 2 weeks before they lodged my tax return with ATO, my accountant is useless and can barley speak proper english and i would bet she doesn't understand 101 accounting. Everytime i want to inquire about the status of my return she keeps claiming she is so busy she cant talk to ATO on my behalf. Absolutely a joke of an accountant firm. This will be my last year doing business with them and would encourage everyone to avoid at all cost.

Terrible! Had no idea about about my job, shares, crypto currency, housing etc. I had to continually justify myself for the most simple claims... Didn't provide anything of value.

The best tax accountants I have dealt with.Sandy from H&R Block East Victoria Park has consistently managed toget me the best possible return over the many years I've been going there.Very professional and very good value.