Home Timber & Hardware

Very helpful staffs, they go the extra mile to serve the customers. Friendly environment with a warm touch.

Very helpful, proffesional and fast service by a team member called Terry at this store. Went above and beyond for me.Thankyou, i will be back !Highly recommend for all building supplies

Telephoned first was told they carried what I asked for, got there and they didnt sell it, but they put me on the right track to buy from someone else. Staff face to face were loverly and apologetic.

The staff are a lot moe helpful than the staff at Bunnings & the one named Allan should be given a pay rise. He goes way beyond what would be required elsewhere. I will be getting all my future purchases from home hardware. They are excellent.

Disappointed after reading a very recent review left by Aaron Stevens that this place would cut to size, I went in today anticipating that I would get the same great service and was told a very blunt “nope, we don’t do that”. I remarked that I had visited on the back of the recent review and was told sorry, that bloke must be full of it. Perhaps I should have phoned ahead first...

It's not retail and they don't stock items for general public and is only for trades. Every store is a franchise , and hence no one knows what the other franchise would sell. Not organised at all like bunnings.

Purchased skirting boards, architraves and Villaboard from here. There were only two sheets of the Villaboard left in some of the sizes we needed, one of which was damaged with a split down the middle. We thought we may be able to use it anyway so the saleswoman said we could have that sheet for free because of the damage. The docket wasn't checked until we got home when we realised she had charged us full price for it. We rang them to organise a refund for the free item but were told if we were unhappy to be paying for it to return it for a refund. No apologies for being told we could have it for free and then charging us for it and she was not apologetic at all for mucking us around and the delay it has created in the work. She would not listen to the problem and started carrying on a real treat. Customer service at this store and taking responsibility to correct their mistakes is disgraceful. Bunnings for us in future.

Awesome people working here. The customer service was excellent. The grounds are well kept by me. Rubbish is removed. Staff are friendly, approachable and professional.They have a huge selection of tools both trade and domestic friendly.If you don't have it these guys will. Also that lawn is well looked after.

My local branch is useless for the home handy person.It appears to be set up primarily for trades these days.Very little shelf stock and limited choices.

very helpful and polite shop there again