RACQ Townsville
97 Reviews
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- Saturday9 AM–1 PM
- SundayClosed
- Monday9 AM–5 PM
About the Business
RACQ Townsville | RACQ |
Contacts
Call Us
131905
Store 126/13 Hervey Range Rd, Thuringowa Central QLD 4817
Hours
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- Saturday9 AM–1 PM
- SundayClosed
- Monday9 AM–5 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Paul Vaughan
15.10.2023
RACQ Townsville
Fairly quick service, provided appropriate support.
Debbie Norman
30.09.2023
RACQ Townsville
Went here for 2 reasons. Greeted on entry to store, ask for resons of attendance. Shown a seat, the lady returned within 1minute of seating me. Attended to within 3minutes. Business done all with understanding of covid safety. Quick, efficient and politeness, shown and given.
Starleane Locke
15.09.2023
RACQ Townsville
I supposed i cant fault the Tsv office for the incompetence of the company as a whole. However, I'm not sure if its standard practice to misinform their new clients, or if who I spoke to was having a bad day. Overall, the staff are well mannered and presentable, but tuis only gets a business so far when they ultimately screw their customers over when a claim is needed.
John Ferguson
11.09.2023
RACQ Townsville
Went o Ace Foster's for car serviced. Oh and RACQ travel insurance. Much cheaper and covered the same as Covermore at Flight centre.
Ngudiono Prasetyo
11.09.2023
RACQ Townsville
Lovely Customers Services, I went there today To get My International Driving Licence, very quick less than 10 Minutes Done... Amazing, Definitely one of the best Customer Service.
Jean
08.09.2023
RACQ Townsville
Had a great experience opening a savings account at the Willows branch. The staff were all very welcoming and professional. A big thank you to you Liam for helping me open my account.
Malcolm Triebel
03.09.2023
RACQ Townsville
My wife had problems with their ATM and the lady went out of her way to help her. Would recommend it to anyone for the service that was given.
Garry Wright
03.08.2023
RACQ Townsville
Enquired about a roadside assistance issue and Trainee Zaniah and Manager Jo were most welcoming and guided us through our business. They made us feel comfortable throughout and assisted us at every opportunity. I highly recommend this office and staff for all RACQ enquiries. Far superior service than ringing the 131905 and getting a City (Brisbane) person who doesn't understand regional issues and is no better informed than the local staff.
tnorm1
01.08.2023
RACQ Townsville
After obtaining home & contents ins on line we went to the office on March 11 before the cooling off and asked for another quote.Taylor dealt with it and cancelled the policy and started a new one much cheaper. She phoned RAA in Adelaide to make us gold members, looked up google maps of the house we are buying to see what % of the roof is covered by solar panels.Very thorough and understanding explaining details of the policy. Remained calm and did not lose her train of thought when we were firing questions at her.Taylor made the whole experience painless. We cannot thank her enough.
RM Fitzy
22.07.2023
RACQ Townsville
RACQ Bank in Willows Shopping Centre delivered the best customer service experience I have ever encountered in ANY bank in Townsville. They offer you a seat and a private cubicle to conduct business if its more than a simple counter transaction.I ended up opening a further new account as well being offered a better rate for a Term Deposit and left feeling like a genuinely valued customer. If this fabulous customer service and the way business is dealt with is due to the Management/Manager then kudos to them. Don't ever change .. all of you at RACQ bank Willows are offering a service which is truly out of the ordinary.
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Map
Store 126/13 Hervey Range Rd, Thuringowa Central QLD 4817
RACQ Townsville