Goodlife Health Clubs Burleigh Waters

Mermaid Waters, I joined for the Daily Aqua classes. Great 60min workout with dumbbells to music. Follow Spa, steam, sauna. Plenty lockers and showers, hair dryers and ironing board. ... I'm sure upstairs full Gym is also good. Friendly staff. Affordable weekly fee.

I had a worse scenario with my membership cancelation. I had a phone call to cancel my membership in nearly September 2022 and the staff didn't registered it in their system and even did not send me an confirmation email about the cancelation. On that date, they assured me that everything is fine. In January 2023 when I checked my bank account , I noticed that they regularly withdrew from my bank account the amount of $42.58 every two weeks . So, I emailed them and described every thing but they put me in a liar position and asked me for evidence and recommend me to provide a statutory declaration signed by a JP. I told them that it is their responsibility to do their job correctly by sending me an email or doing cancelation paper work right after my request. Now, I don't know what I should do. I am very sad and disappointed of loosing money without using the facility. I am unhappy with good life health club Burleigh water and not recommend this club to join. They could be much more supportive and trustworthy. They can easily deny when it comes for membership cancelation. :(

Do not go to this gym. Signed up on trial and was told I wouldn’t have to make a payment for the first month. Decided the gym was way too busy (another problem in of itself) so decided not to join. Charged me $295 and I literally hadn’t used the gym a single time. Absolute ripoff. Zero transparency of their terms when I signed up for trial which felt tactile. They were very fast to explain everything and sign me up. Not clarification at all. Incredibly disappointing. Go to ‘mod gym’ just up the road half the price twice the gym.

Goodlife Burleigh boasts top-notch facilities and equipment, spacious workout areas, and a variety of fitness classes. However, the experience is soured by the reception staff’s unfriendly approach.The reception staff's attitude towards myself is almost always disappointing. I have been a member for over a year and I can confidently say 99% that I arrive I am not greeted by what appears to be disinterested staff. I used to always say hello with a smile, whilst barley receiving a hello in return … so I’ve given up.In my opinion, it is essential for gym staff to be professional, courteous, and approachable, as they play a crucial role in motivating and supporting gym-goers. Unfortunately, the staff at Burleigh Goodlife seemed to lack these qualities.In conclusion, the gym's facilities are impressive, but the staff's unfriendly behaviour detracts from the overall experience. As a result, it's difficult to recommend Goodlife Burleigh to potential customers. Hopefully, the gym’s management will address this issue and take appropriate steps to improve their staff's behaviour to create a more welcoming and positive environment for its members as this is the only Goodlife that has me writing a negative review.

Showers need a good thorough clean. Staff are friendly. Would be good to have more body jam and other les mills classes more often throughout the day.

Great fitness First. I would recommend a visit here.Staff were very welcoming. Gym it's self was very modern, equipment very well maintained and extremely clean.My wife particularly liked the women's only zone to train weights.We both spoke to Tris who was extremely helpful and polite. He gave us heaps of information on joining the club but wasn't pushy in the slightest which was a great change from other gyms we have tried in the area.The gym being 24/7 is a great bonus as well.All the gym member we encountered were quite friendly and the gym was never overly full at any one time.We would both highly recommend giving this fitness First a try as it is one of the best gyms my wife and I have trained at.We are both looking forward to our next training session.

Why do gyms take your money every month and not contact you when you dont use your membership but as soon as you want to cancel, they throw free PT sessions at you. Some encouragement and contact throughout the membership would be a better retention strategy, IMHO.

A very big gym, thus difficult to keep everything maintained. All in all, the Manager does his best to keep all equipment working. Good classes, pool and sauna. Plenty of disinfection wipes in multiple locations, this gym takes its covid 19 safety plan very seriously.

The staff and instructors are amazing especially Lorraine the rpm instructor. The equipment is mostly amazing.The bikes for the spin classes are clunky and very well worn. That is a shame as the seem to always have the numbers.The showers and men's locker room are spacious and kept very well but if you are after a nice hot shower the best is Luke warm which won't matter much as summer approaches.The Sauna is always busy and I really enjoy a good sweat. The steam room however is not even near hot enough and seems to have a strange odour. This is disappointing as if it was the right temperature the numbers using the dry sauna may be more spead out.The gym floor is large and very well equipped. If you want to swim there is a full length pool to do you lap training.Overall this is an extremely good club and well worth the membership they charge. The classes are well attended and reception staff are always very friendly and helpful. I dropped a star mainly cause the spin bikes and steam sauna.

One of the best good life health clubs on the Gold Coast!As a personal trainer I must say the people both on reception and on floor hold high quality service. The equipment is well laid out and there’s also a ladies only room. Sauna also! Many great facilities. ( also a massage pallor within the gym, they do fantastic lymphatic massages)Definitely my favourite gym and I wouldn’t hesitate to recommend this Good Life health club to anybody living on the Gold Coast.