Cowden (VIC) Pty Ltd

Louise from Cowden Insurance brokers is the best person to help you with your insurance needs! Due to a recent change in my employment, I was put into a position where I needed to quickly arrange insurance for my car, as it was no longer covered under my novated lease. Not only did Louise manage to turn this around within 24 hours, but I’m paying slightly less than I was previously, for better coverage.Having experienced her service first hand, I then referred her onto my new business partner who has spoken in glowing terms about the service she’s received as well.If you or anyone you know is looking for assistance with anything insurance related, speak to Louise now!

Dear Louise,I am delighted to provide this testimonial for the excellent work you do.It is your attitude that speaks volumes.I am treated as the most important person you have in front of you. I am treated with respect and my lack of knowledge of the Insurance world is no impediment to you.You are so patient even when I say I need a quote for one thing and then change my mind. It doesn’t seem a bother to you although I am feeling guilty.In speaking with you I have learnt so much about insurance including how important it is as a tenant that you have Contents Insurance.I recently insured my car and received quotes from the dealership and RACV. I had already decided that I wished to do business with you and was overjoyed when your quote was the most competitive by far.I appreciate your flexibility and attention to detail.I am more than happy to recommend your fantastic services to all I know and will be actively looking for people who can be guided by you, through the maze of insurance and come out smiling.SincerelyJan

I can attest to the high standard of client service provided by Louise Mitrova at Cowden Insurance.My car insurance was due for renewal in late April 2019. I chose an insurer years ago through some basic online research and had remained with them for their purported “loyalty and safe driving benefits” since. I also did not have the time or energy to devote to investigating alternatives in the years that followed when I was due for renewal. Thus, my premium increased and I did nothing to change it.Then I met Louise!With a few simple questions answered and a copy of my existing insurance policy, Louise was able to prepare a quote for me for an alternative insurer with increased coverage for less money.Louise is efficient, clever and able to explain the differences between complicated policy wording and “fine print” with ease. She is friendly and genuinely wants the best coverage for her clients. I will never try to find insurance without Louise’s assistance again!

As a small business owner in the removal business we would not recommend Cowdens they have failed to manage our insurance claims as a good broker should

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