Decathlon Box Hill

Placed an online order on 21/04/2023. Between 21/04/2023 and 25/05/2023, I attempt to communicate with the online representatives including Sam, Ron and Bella. After 34 days of waiting, I was able to receive 2 items out of 5 items I ordered. The rest was refunded for them not having the items in stock. After 34 days of waiting, they conveniently informed me that they would refund me.Cons:- After 34 days of waiting, they informed me that they do not have the item I ordered in stock.- My patience is wasted.- The online enquiry takes around 3 days. The reply does not have any substance other than asking you to be patient, and the usual excuses.- 5 items ordered and 2 items came.- Giving you false hope.Pros:- At least they partially refund the item and apologise.Would I use the online decathlon again? I suggest staying away.

Signed up to become a member using the register bc of the birthday discount. Apparently it dident count and I had to do it online but only found out the hard way. Looked to contact them online and the contacts" section of the page contains no contact info

A really nice place to shop sport equipments. I bought some accessories for my new ebike, and tried shooting arrows in the store. So many fun things to do there. Registered membership will get a $10 coupon, but somehow I didn't receive it...

Great variety of roller blades and skates. We are shopping for a pair of roller blades. My daughter can try a few different ones and pick the one that suits her better. She ended up getting the one with ABEC 3 bearing because she is an intermediate.

This was my first time visiting Decathlon, and I am so glad I discovered it. They stock a wide range of sporting goods, with a large focus on cycling and water sports. The items are reasonably priced; in fact, a lot of the products are much cheaper than you would find at speciality sport stores. I left the store with a new bike bell, bike bag, microfiber towel, and drink bottle. I was very pleased with my shopping experience here at Decathlon, and I will definitely be back again soon!

Come quite a few times, staff are really friendly like Lauren. Able to quickly sort out issues I’d had with Click & Collect orders, highly recommend coming in store vs pick up at Fitzroy (I had issues in the past). Lots of clearance items as well

Very impressive variety of sports goods and outdoor gears. They even let you try a lot of their stuff before you buy. However the overall quality of the goods is on the cheaper size, so good for beginners and kids but not so good for more advanced athletes. Kinda like Kmart, but with sports gears.

Cool store. Massive range. Huge car park. Plenty of helpful staff. I went specifically for the snow gear and was a little dissapointed with their range. Good cheap stuff like socks and thermals though. Not really into much else in the store but they seem to cover just about every genre of fitness and outdoor activity. Tonnes on cycles to choose from... even have a horse riding section??..???..

A big thanks to Cristian for helping me with the trampoline purchase this morning. He was super helpful and friendly and did not hesitate to lend a hand with taking the item to my car. What a refreshing experience, thanks Cristian!!

Absolutely amazing sports shop! It is a massive warehouse full of lots of sports items varying from bikes to beach stuff. And it is all at a nice low price. Unlike other stores it freely allows you to test it's items such as table tennis, archery, basketball, bikes, scooters, scate boards and more. This is a feature I loved. This is better than any other spots store I know. I would highly recommend it