Lawley's Bakery Cafe

Where to start?The manner in which the staff interact with customers is appalling, no communication and merely slamming the product down on the table - not even a “here you go”, or any eye contact/non verbal acknowledgment for that matter.The three items ordered were each a massive let down in their own right.The pie was very doughy, but the least offensive of the trio.The panini was comprised of 90% bread, no cheese, no sauce, one slice of ham and some very fragrant spinach which lent itself to the formation of the meals entire flavour profile.The third meal, the wrap, was incorrect. I’m unsure as to how they could mix up the wraps as there weren’t many varieties left when I attended the store....The interior of the venue is also very lacklustre for 2020, it feels like a commercial warehouse located within an industrial zone; mismatched seemingly recycled furniture not of the “funky” kind, exposed concrete flooring and matte black wall finishing - how grim.Overall, with all of these factors, which on their own make for a terrible experience, the store is a firm one out of five stars - perhaps lower but unfortunately one star is the lowest I can award this location.

Terrible service. For the second time, my catering order was forgotten or misplaced. I went to great lengths when ordering - and paying up front - to tell the staff to please not lose my order. It was a large order, went to pick it up, the staff had no idea what I was talking about. Beyond hopeless, especially when I had such a lengthy discussion about how this had happened before. Silly me for going back - never again. The staff did not seem remotely fazed. Would give zero stars if I could.

Just bought 2 pies and one donut for $20.60!!!! Pies were apparently $7 each. Tasted nice, but definitely not value for money. Plus the fella who served me acted like I was interrupting his day. Never again

This place is great if you love overpaying and taking ages to be served! :)

Customer service was just alright. I got a cupcake and it was just fine. Nothing special

Yummy tart, cost too much, saw guy get stabbed in the balls

The worst service ever!! The young girl this morning did not say a word, dragged herself to get my husband and I a pie and then without any words from her and as she flung the pies at us.. I said her manner was appalling. She rolled her eyes snd turned away as quick as the food was flung at us.

Horrid service! 25 minutes for a sandwich roll that was already made and in the display case while the ENTIRE staff stared at the colour of a $10 note.In the seven years have going there, their service has consistently gotten worse and their coffee hasn't gotten any better and it wasn't great to begin with. It's ONLY saving grace was proximity.But, will never waste my time or money there again.

Wanted to buy flavoured milk, but it was a day past it’s expiry date.I have noticed this before, where their milk is either close to, or past it’s expiry date. That is an issue that needs to be solved.Check and rotate your milk on a daily basis. It’s not rocket science.