voco Gold Coast, an IHG Hotel

Very clean rooms. Good selection for buffet breakfast although can be busy. Staff are very pleasant. Check out the rapid lunches - great value for $17. Took advice from other reviewer and place in Bruce Bishops car park a short distance away$30 for 3 days. Hotel is very close to the beach and very pleased with everything.

This hotel is marketed as a 4 star hotel. Unfortunately, this could not be further from reality, reception has displayed an IHG cleanliness promise which was not adhered to. The hotel room that I stayed in was unclean, the carpets had not been vacuumed and the bed linen was stained. These matters were brought to receptions attention upon check in however the matter was not resolved until the following morning. In addition, the pool water was murky for majority of my stay, the issue was only resolved one day before I decided to checkout early. A few days into my stay we received stained bath towels following housekeeping services. This was the last straw, resulting in early checkout by two nights. Upon checkout reception staff did not ask why we were checking out early. Would not recommend this hotel to anyone that is looking to stay in a four star hotel.

Stay was great! Hotel’s location is so close to everywhere, we love it that we get daily housekeeping and breakfast. Previously, we stayed in Gold Coast apartments before, not too keen this time. Rooms were clean, body wash and shampoo were all provided. If you need other items, you can always request from reception. Special mention to reception staff, Ms Paula. She was really kind and welcoming, we were so impressed with her service. And also thanks to previous google reviews, Bruce Bishop carpark is just nearby, we parked there for 7 days for $50. Will recommend Voco to everyone!

Very nice hotel. Rooms seem kinda aged but clean. Located on surfers paradise blvd with easy access to most things. Outdoor pool was alright but not warm enough during the night. Decent sound insulation in the room. Limited Underground guest parking. Decent buffet breakfast. Worth a visit.

Very beautiful hotelClean tidy and beautifully styled.Coffee shop within the voco was the best coffee I've ever had. HATS OFF to the lady who made ours this morning.The bed, however, was like a cement slab extremely hard and not comfortable.The pillows were the opp no support and super soft so had to fold them over to get any support.Shame it wasn't somewhere in the middle for both bed and pillows.Sadly I wouldn't stay again just because of how hard the bed was.Restraunt within the hotel were amazing. Clifford's is a must if staying in the area 100 out of 100 for food quality and service.

Kid and family friendly hotel with play areas for kids on the lobby and level 2. Pools on 2 different levels, one east facing and the other west facing. Breakfast was good value but on weekends expect a queue so set aside time for that. Generally, most staff are helpful and courteous! Rooms are clean but not the best, maybe slightly dated bathrooms but still comfortable. Doors are not very sound proof so if you have noisy neighbours, it can keep you up all night.For the value, location, comfort and activities they provide, I would recommend it. But don't expect a luxurious 5 star romantic quiet getaway.