Melbourne Roofcare and Gutters

It started very positively with a prompt professional response to inspect and quote and then carry out the work to restore my roof (which was leaking).When the work was completed on time and within budget I thought we had a great outcome. I was even given a 10 year guarantee.Then the problems started.The roof continued to leak almost immediately.To their credit they did come out to try and repair the leak (many times).This went on for more than two years and many, many attempts to fix the leak permanently.But as time went on they became harder to reach and even harder to get to come out and fix the problem.Eventually they stopped answering their phones altogether and I lost contact with them. The main office number was also disconnected.I was in the process of commencing legal action to get a resolution but I was selling the place in the process. It was during the sale process I had a builder inspect the roof. He was able to fix the problem once and for all and with the results and level of quality that should have been achieved by Melbourne Roof Care originally.I could have proceeded with legal action to recover my costs but decided against it as I was moving forward and had resolved the problem irrespective.The builder who fixed the roof told me it was the worse workmanship he had seen in his 20 years experience as a builder. At one point he almost fell through the roof because these guys hadn't properly repaired or secured the battens. They were literally hanging by a thread. He took a video to prove how bad it was and the footage really shocked me.So if these guys are still around, or have come back “online”, please avoid them at all costs.

Gutter and fascia looks great couldn't be happier great price great workmanship, everything tidy and cleaned before they left you wouldn't even know they had been there... the way it should be thank you again

I rang and asked if Melbourne Roofcare and Gutters serviced the area I lived in. Lincoln said yes. I made an appointment for someone to come out and quote. We agreed on a date and a time of 1pm. I texted Lincoln before the appointment time to let him know he could come down the driveway. At 1.20pm I rang Lincoln and the call went to voicemail. I asked him to call me back and I was checking to see if they were on their way. No call back. I rang again later and once again the call went to voicemail. Lincoln at least have the gumption to answer the call like an adult or ring back like an adult and advise the situation. BTW, this is a job worth over $14,000. Your loss and your reputation.

I had a similar issue as the one by Sam Gribbleson. Shotty workmanship, many attempts to contact them, delayed responses for a while and then no response. But worst of all my roof has continued to leak.What I also found very interesting is the review on here by “Billy O’Neill”. If you Google this guy you will see that he has posted a strikingly similar review before for a different company expressing the almost identical review he submitted for Melbourne Roof Care. The interesting part is that Billy O’Neill runs a roofing company!***Edited***I find it interesting that after they removed a post (or it was removed for them after being caught out having someone post for them), two new favourable" posts appear at exactly the same time. Coincidence?"

Rang on 3 separate occasions, left messages and have not had the courtesy of a return call. Would not recommend this company at all.