United Petroleum Cheltenham (Pie Face)

Some staff not very friendly weekend and Tuesday to Friday be nice a service with a smile and thank you not only for particular persons , a regular customer going elsewhere where service with a smile

Very unprofessional Indian girl don’t know how to server customer, she should get proper training first then join counter.

ask for the toilet facility staff said not available at the moment been. Very rude i ask politely can i please use the toilet. Been your customer for long time working on keys road morrabbin. always use some time toilet there. guy with specs. very rude

We stopped at this service for refilling our truck fuel and for our coffee . The service of this servo is worst specially by owner operator of this service station . When we requested him to open the toilets to wash our hands prior to eat . He refused to open the toilets and he said that we can't provide toilet service which is company policy. I never seen this kind of worst service by united stations employees before . We normally go to united west gate , united greens road Dandenong and their services are fantastic .He should think about semi trucks that they can't stop at normal service stations and if he can't provide toilet services to his customers and then he should stop the entry of trucks and we use other truck stops . I am emailing this matter to united head office as well and I will also provide them transactions for that day .

Filled up yesterday headed down Kingston rd and car started driving like S#$%t.Thaught a spark plug lead had come off,I belive it is bad fuel,Not frigen happy

Additional undisclosed surcharges on AMEX (and possibly other credit cards) be aware.Spoke to the staff member explaining you can't add the surcharge value manually to a transaction before entering it into EFTPOS, forcing it to apply an additional surcharge.Instead of the standard Amex surcharge at this pump (~2.4%), charged it at 4.5%, i.e. Excessive surcharge.This is well beyond the acceptable cost of surcharges in Australia, regardless of partnership type with payment issuers.

Consistently the cheapest diesel and petrol in the area. Always at least a few cents per litre cheaper than Shell and Ampol servos just metres away.Many hot takeaway food options but not many sandwiches, that could be improved.Lots of space for all cars to easily use the pumps and line up if needed (which is rare).I'm giggling at the other reviews claiming bad fuel quality. I pretty much fill up here every time and my 2016 diesel (with DPF) has always run faultlessly. Such are the benefits of living in a first world country with mandatory fuel quality standards...

Employee kept cars waiting while he emptied all bins outside. No one else in to help. By the time he finished there were four cars waiting, for over 10 minutes!