Kennedy Crown Melbourne

I went to Kennedy’s today to look at purchasing a watch and was greeted by Khanh who was fantastic to deal with. His knowledge about the products in the store were exceptional. In fact all the staff were friendly and accommodating. I purchased a beautiful watch without being pressured into buying anything. Highly recommend going into this store if you are looking at buying a quality watch.

A massive shout out to Jess and the team at Kennedy Crown Melbourne store. I love Tudor BB chrono a lot even I hadn't chance to try many watches but I didn’t change my mind. Finally my luck is here! After waiting for awhile. I definitely got it on my wrist. This purchase will be a memorable one and will definitely be back to seek your services!

I would like to express my heartfelt appreciation and commendation for the exceptional service we received from Jerry at the store last December. Despite our late arrival, just 7 minutes before closing time, Jerry welcomed us with a warm smile and gladly assisted us without any hesitation.Jerry's passion for his work was evident from the moment we stepped into the store. He went above and beyond to recommend several watches that suited our preferences, taking the time to explain their features and qualities. His extensive knowledge and enthusiasm made the entire experience enjoyable and informative.Not only was Jerry incredibly knowledgeable, but he also showed a genuine interest in helping us find the perfect watches. He patiently answered our questions and guided us through the selection process, ensuring that we felt comfortable and well-informed in making our decision.Furthermore, I must highlight the entire team's dedication to customer satisfaction. Their genuine passion and helpfulness created a welcoming and enjoyable atmosphere in the store. It was evident that they all took pride in their work and were committed to ensuring a positive experience for every customer.

My son bought his first Cartier watch the other day and we were extremely fortunate to have Jerry help us with his purchase. In the current watch market, buying a watch can be quite unpleasant and disappointing as many sales associates struggle to show genuine care or passion towards their clients, let alone the watches they're selling. Jerry however delivered an extraordinary experience from showcasing the watch to providing insights into his world. He also made the occasion extra special by catering it specifically to my son's personal achievement. We were delighted with Jerry's service and Kennedy is very lucky to have him on their team and represent their brand!

Had a great experience at Kennedy Crown. I could tell Jerry was a watch guy and was happy to chat about watches even if I didn’t buy anything. Really knowledgeable and the guy to see if you want a new watch. Will definitely be back again, even if it is just to talk about watches. Btw, I’m loving my Reverso and really appreciate your help!

Had such a lovely time here with my mum.Missy took such good care of us and was so patient with us trying out all the watches that were on display. My mum loves her upgrade!And a big thank you to Jerry for resizing my mum’s vintage panthere de Cartier watch to fit my wrist, so careful and very informative :)

It's an excellent experience with Kennedy!I was first talking with Janey through the phone. She's really nice and responsible. She asked all my preferences, helped me choose a similar watch and checked the availability, and then made an appointment for me. As she was not on duty during my appointment, she arranged Melly to help me and passed all my requirements to her, which made our appointment an easier start.The whole shopping experience with Melly was enjoyable. She's really professional. Based on my preferences she knew from Janey, she's already prepared the watche for us to try on. As it's the first time we shop this brand, she also introduced other models for us and brought similar ones for us to try. She patiently helped us try on watches, introduced us to the differences, and answered me a lot of questions! As it's the first time we buy automatic watch, she explained in detail how to adjust the time and date of the watch. She even helped us activate the warranty, which made my life so easier. Appreciate Janey and Melly's help.The most important thing is they open till 7 pm!! Perfect for 9 to 5 workers! As it's a gift and I need it as soon as possible. They definitely saved my life. Such an amazing and happy experience with them. Will recommend to friends and come back!

Huge props to Khanh from Kennedy at Crown for the excellent service! Khanh was very helpful and professional from the get go and really assisted me and my wife in getting the time pieces that was really hard to get anywhere else. Very helpful in explaining the ins and outs of the pieces as well!

I recently had the pleasure of visiting the store and was thoroughly impressed with the help provided by JoJo, particularly when it came to purchasing a watch for my wedding day!Jojo was incredibly knowledgeable about all the watches I was looking to see, particularly the Cartier watches, and was able to share with me all the information around the history and styles of the different models and collections. She took the time to understand my preferences, and made thoughtful recommendations based on what would look good on me on my special day.What really stood out to me was Jojo's patience and willingness to go above and beyond to ensure I was excited with my purchase. She was eager to answer any questions I had, provided me all the information I needed to make my decision, and made the process of buying my wedding watch very smooth and enjoyable.Overall, I would highly recommend the Kennedy Store to anyone looking for a watch for their special occasion (and is the reason why I keep coming back), and especially if Jojo is there to help. She truly made my visit an amazing experience and I will always return to the store in.