Gucci Timepieces & Jewellery

Wonderful customer service and attention. Bought my husband a special gift that he can't wait to wear. Would gladly shop there again.

I am glad to see 5 star reviews for Gucci Miranda but my experience was a 3. I wish I had ordered online weeks ago as planned. My husband and I went in and I knew exactly what I wanted.I asked to try on the necklace and it was lovely. I asked to try on a different necklace but the sales assistant said it's shorter, it will be too small (yes I am a bigger sized girl), however she didn’t give me the chance to try it on. I would like to see for myself. Annoyed I didn't ask to try it on. I said I'll take the one I tried on.Normally when purchasing jewellery they show you your item before packaging. None of that and she took the necklace from display. Didn't mention it was the last one.However, they were helpful when I was paying with my vouchers. Even my husband who doesn't notice much mentioned all these things. We were the only customers in the store at the time too. A disappointing experience to say the least. I have received better customer service at Goldmark.

The staff were good and friendly. And helped to make a perfect choice and supported me to give a suprize for my wife on our wedding anniversary.Cheers.

Gucci Timepieces and Jewellery at Miranda has provided some of the best customer service I have ever experienced. Never failing to cater to your needs, I rate the team 5 stars for their amazing work at making me feel welcomed and appreciated!Additionally, their range of products is vast with something to suit everyone’s style and taste.

Valentina, was welcoming when I came into store and within my first minutes of being in there she was asking if I needed any help and wanted to try anything on. She said lovely things about my purchases which made me feel more comfortable in buying the products as the staff believed in their products as well. I had a great experience in the store despite being in their for a few minutes.

The service I received In the initial purchase was awesome but when I had to exchange the ring as my husband didn’t like the ring I picked was annoying. One lady served me while the other then had to put through the exchange and then to top off the lengthy process I am now stuck with a $44 credit. Don’t know what I am going to do with that as I prefer the styles of Dior or channel as they would not give a credit for such a measly amount!!

Just sales people haven't got a clue about anything, just salespeople

Great service by the girls Valentina and Alana who were very helpful and attentive... Great experience, helped me find exactly what I needed. Knew the stock very well.. a pleasant experience. I’ll be back...!!!

I absolutely love this Gucci store! They have just about everything you see in the online store AND there is an abundance of sizes! Polly is truly amazing as she has extensive product knowledge and is able to make recommendations to suit any need or desire! The service is amazing and the jewelry of such great quality and beauty. If you are looking for Gucci jewelry you MUST visit this store!

I recently purchased some gifts from the Gucci Store for an upcoming anniversary and must say I blown away by the customer service, knowledge and overall experience shopping there! In particular I was served by Anna who was extremely knowledgeable about all the pieces I was interested in, which made the whole process effortless! I will definitely be recommending this store to friends and family, and I will definitely be back soon!