Cars Galore

Rang about buying a car that was advertised spoke to a man as was no personality and then was passed off to a lady who said the person that knows about that car was with a customer but would get him to ring me back well that was a week ago and no call. So lost a sale went elsewhere.

I would like to express our appreciation for all your assistance and attention to detail as our daughter purchased a vehicle from Shane.Your honesty in describing the vehicle and your willingness to interrupt your Easter break, your availability to discuss details and the care and concern that she should have first option to test drive and purchase was remarkable. She travelled by train to Brisbane, bus to Toowoomba, and stayed in a motel overnight to honour a commitment you made, that you would hold the vehicle until midday.I cannot speak highly enough of your fairness, conscientiousness and integrity. You were true to your word and happy to speak on the phone, as many times as we rang. Finance and official documents were efficiently completed.With impeccable service, I am sure you will continue with great success in your business.Sonya and Phillip Prinsloo

Buying a used vehicle can be a daunting experience at the best of times. My experience was anything but. Having chosen and purchased the 4WD Dual cab Ute I used it for about 2 weeks before a problem arose with the transmission. I was several hundred km away and Shane suggested that to save time and mileage , I take it to a transmission shop in Hervy Bay. The estimate was way over the top and I drove back to Toowoomba. Shane arranged to have the transmission replaced rather than repairing it and during this time, I was given the use of a loan car. Shane also arranged to have some extra electrics fitted. I received an update call every day or two and when the vehicle to collect , it had been detailed , filled with fuel and looked almost new.I could carry on but I can highly recommend Shane and his team at Cars Galore if you are in the market for a used vehicle

Dishonest, unreliable and intimidatory. Don't believe anything they tell you and get a copy of the paperwork before they change their minds. Better still, stay away.

Bought a Honda Civic - great car at a reasonable price and easy purchase from helpful and friendly staff. Had a minor issue with tyres after sale - they negotiated a good solution with me with very little hassle. I'm happy and will be back next time I'm in the market for a car.

Customer service was amazing and great value for money when buying a car that I purchased recently definitely worth a visit personally I will be going back to see Shane and Leanne Brown for my next car can’t them enough

6 months/4000km after buying the vehicle it now needs several thousand dollars of work put into it to get it back on the road. Called Shane to see if they could help. Was eventually told no after talking in circles. Asked if they would buy it back from us at a reduced price but they didn't want a dud (neither does my family). Was a bit of a hassle buying it as well. Will actively go out of my way to NOT recommend buying from Cars Galore. Very disappointed.

I recently found myself in an unusual situation while trying to sell a vehicle, and it quickly became a daunting task. However, my luck turned around when I had the pleasure of meeting Shane. His extensive knowledge and expertise made all the difference in the world.Shane went above and beyond to accommodate my needs and provide me with the best possible direction forward. He effortlessly handled every aspect of the process, ensuring a smooth and hassle-free experience. Communication with Shane was exceptional throughout, leaving no room for uncertainty or confusion.Not only was Shane outstanding, but his entire team deserves praise. Liane, in particular, greeted me with warmth and kindness, adding a perfect touch of hospitality. She even surprised my young son with a team racing hat, which made his day!I cannot thank Shane and his team enough for their fantastic service. Their professionalism, attention to detail, and genuine care for their customers truly set them apart. If you're looking for a seamless and enjoyable vehicle-selling experience, look no further than Shane and his amazing team.Cheers, guys! You've earned my highest recommendation.

Really lovely people to deal with, Shane came into work on a public holiday so we could look at a caravan they had for sale. He was knowledgeable, helpful and accommodating. Leanne came in to finalise the paperwork and we drove our new van away that same day. Down to earth people and we were grateful for their advice and help. I'd certainly look at buying a car from them in the future, even though I live in Brisbane. Great experience! :)

Thank you to Shane and the team for helping me in this stressful time having to buy another car as mine got written off by an at fault driver. Cars Galore was the only place that had my dream car (2017 sv6) in QLD and I’m so thankful. Best quality, price and customer service. <3