Urban Spa Wahroonga

As always the staff at Urban Spa Wahroonga were patient, kind and very knowledgeable. I have a frozen shoulder which limits my movements and still Robyn and her team were able to do the laser removal in my armpits with ease.I also had LED light treatment. Which includes a hand massage. Was very very relaxing, almost made me sleep.I seen they have kids pamper packaged available so will come back with my Lil Miss, so she can be pampered too.

Such a lovely team that was patient, kind, and very well experienced. I received many treatments and Robyn and her team made sure that everything was just right, checking in to see how it felt and if there was anything they could do for me. Will definately be back.

I am Urban Spa Wahroonga’s customer, they provide the excellent services. I’m very happy with their services, and great staffs there too! I highly recommend that if you like to have good quality of the service, please go there!

Exceeded my expectations! I was thoroughly pampered with two very skilled practitioners as a birthday treat and felt absolutely amazing afterwards. They went above and beyond to ensure everything was just right. Thank you - I cannot find any fault. It was a simply wonderful pamper treatment package.

I booked a treatment at urban spa Wahroonga. The morning of the treatment they cancelled my appointment and refused to refund me, then hung up on me. Very disappointed by the customer service here.

Mollie was gentle and thorough and made sure I was comfortable at all times. I'll definitely return - she's a keeper! Premises was clean and well appointed, staff were all lovely and made me feel like I was the only one who mattered. Product is great too, my skin has really benefited from the recommendations and the treatment. Great job Mollie and Robyn :). See you again soon.

The lady that did my spa treatment was great. I had to finish off a work call so they held off for as long as they could without impacting other clients. Only comment or reminder is if you have a voucher don’t forget to bring it because they need to use the voucher credit. I had to pay without the voucher this time so it’s fortunate we might come back or use it to purchase the facial products there. Plenty of parking nearby but it does say 2 hours max and a cafe pretty much next door.

We've been looking for a spa that will do wax for my daughter as she's an early teen, we wanted someone with care, high quality service and someone that will take care of us and make us feel safe, we look around our area in St Ives as well as Hornsby and let my daughter judge which service was the best, and she chose the Urban Spa in Wahroonga. We now took their package so we can get discounts on their services. Compared to others, Urban Spa have shown us the highest quality of hygiene on premises, equipments, and on treatments, that's what is lacking on previous places we've tried! Mollie was great on providing service with my daughter and the entire experience was positive.Robyn, the owner has been nothing but a delight, she's the reason why we chose Urban Spa of course the service as well, but the way she treated us and took care of us is faultless. We're glad and lucky we found Urban Spa Wahroonga, it will be our home for beauty and massage services! Highly recommended! We found our home!

FACIAL - I've been going to Urban Spa Wahroonga off and on for many years mainly buying and using vouchers. I have regular facials elsewhere so a veteran re facials. In the last couple of years I find booking with vouchers difficult with Wahroonga. And today's Facial was very very dissappointing. The girl seemed to be inexperienced. Was massaging my hands then realised did not use oils. When she did bring the oil used very sparingly. Bad massage of both hand and feet. And there was no scalp massage at all. I did advise the manager on leaving. I left extremely dissappointed. Did not leave with that SPA feeling. I normally buy some product but it was used so sparingly I did not even smell it to feel enticed to buy it. Very dissappointed!!Ofcourse the manager did say she was very sorry to hear this.