Arcare Aged Care Maidstone

Why was my mother in law in room 75 mrs mavis hilton.....she has had a stroke and is paralysed down one side but is still capable of conversation and eye contact and movement on the left side. Why was she in her nightgown at 3.30 in the afternoon. Why wasnt she sitting up dressed and why hasnt she had a haircut. I was most upset to see her like that. I can only imagine the money forked out by her 3 remaing sons who obviusly need a bit of a talking to. Or is it the staff who just dont care as there was no one on the second floor where her room is. Shame on you all .

Disgraceful conduct. Did you not learn anything by the lessons of 2020? Forcing staff to work while sick? I have no words. Arcare I hope the full force of the law comes down on you.

Dear management, if you had any dignity you would take the 5 starts down from your logo. Trying to kill the elderly residents you are entrusted with and contributing to locking down Victoria all for a quick buck. If I had to send my elderly parents to a nursing home, I would have them commit a crime because they would be looked after much better in prison than your Aged 'Care' home.

Went to visit my dad's close friend at Arcare Maidstone Aged Care facility, I was impressed by the facility it was modern, bright, and spacious, lots of room for residents to mingle, and a beautiful bedroom if they want to retreat. The facility looks more like a hotel than an aged care facility. The staff were attentive to the residence, friendly and helpful, and the best of all dad friend love's the place!

Beautiful caring staff