Ferguson Plarre Bakehouses - Clayton

I am delighted to share my review of the outstanding barista, Sakura. I have had the pleasure of being served by Sakura on several occasions and every time she has exceeded my expectations with her exceptional customer service and coffee-making skills.Sakura is a true master of her craft, and her passion for coffee is evident in every cup she creates. From the moment she greets you with a warm smile and takes your order, you can tell that she genuinely cares about your experience and is dedicated to making your coffee just the way you like it. Her attention to detail is impressive, and she takes great care in ensuring that every element of the coffee-making process is perfect, from the grind to the pour.But what really sets Sakura apart is her exceptional customer service. She always goes the extra mile to make sure that her customers feel valued and appreciated.And, of course, I can't forget to mention the coffee itself. Sakura's skill in creating the perfect cup of coffee is truly remarkable.If you're a coffee lover in search of the perfect cup, look no further than at Ferguson Plarre Clayton!

no stars for this place at all i was there with my daughter yesterday for mothers day my daughter ordered a tomatoe and cheese sandwich the sandwich was prepacked i wasnt happy with that we took it back to eat it my granddaughter said it tasted funny so we opened it up the tomatoe had one center meter mould on the tomatoe i went absolutely mad i was swearing when i saw this my daughter went up to complain the lady apologized while the young man said nothing we got ma refund from the lady straight away i said you need to talk seriously to the supplier that makes these prepacked sandwiches

Very bad customer service, staff talking amongst themselves before they acknowledged me. The chocolate mousse cake l bought was old, l was told it was fresh from that day but it wasn't very dry. Definitely not going there again. They need to give them more training in customer service. No stars

Kamal makes the best mochas bless what a beautiful soul lovely smile very welcoming

Had an issue with wrong drink being made. Ordered a Chai Latte, Get home and turns out it’s a latte. Called to see if we could rectify the issue and couldn’t get 1 word of common sense out of them. Ferguson Plarre are great just not at M City Clayton. Avoid!!

I order coffee here 5 days a week and have been when store first opened during a break mid lockdown whenever that was. Has been great coffee from day one but the best part is the staff. From Nancy, Naomi, Julia, Oscar and the emerging star Sakura, the vibe is real! Give them a go, negative reviews here are surely from the opposition.

Very friendly staff. Great coffee, delicious pastries. Definately worth stopping for a break☕

The best coffee in M-City shopping plaza. There are a few shops in this centre that make coffee but the Barista here is AMAZING. The team are friendly and you MUST try the Red Velvet Cake it is Drool worthy!