Pullman Adelaide

Lovely hotel. Clean, friendly service and great location. We enjoyed the pool and hot tub thoroughly. The button for jacuzzi is on the wall next to the sauna, which we didn't know until we left...Breakfast is good, not a great deal of options, but everything tastes lovely. It's worth adding it to the booking.

The hotel itself was outstanding I love staying at pullmans and this one has been my favourite so farFriendly staff, good food, excellent bedrooms and super comfortable as wellOnly negative at the moment is if you arrive at night the road works stop you from getting into the hotel and I spent 1.5hrs going round in circles and trying to contact the hotel was futile as no one answered. But I still give 5 stars!

Great location and lovely restaurant/bar to dine in. The staff are wonderful and helpful. Rooms are spacious and luxurious. Will continue to stay here for visits.

Toilet would only flush after filling for about 30 minutes.....sent technician to repair promptly .....but then leaked very noisily into cistern all night. Something in the aircon duct rattled all night. Absolutely super comfortable bedding. Pool was far too cold to swim in....and was advised that was only available to use until 10:30 pm, despite it stating on the entry door that was usable until 12. One of the best buffet breakfasts have had in a hotel.

If you're seeking a comfortable and welcoming stay with spacious rooms and friendly staff, look no further than Pullman Hotel. Known for their commitment to excellent service and well-appointed accommodations, Pullman Hotel offers a delightful experience for both business and leisure travelers.Upon arrival, you'll be greeted by a warm and attentive staff that sets the tone for your entire stay. The hotel's dedication to hospitality shines through as they go above and beyond to ensure your needs are met and that you feel right at home. Whether you have questions, requests, or need recommendations, the staff is always ready to assist with a genuine smile.

I have stayed here previously and had a wonderful experience. Unfortunately I am writing this review after a very poor display over 5 nights. I am part of a large group staying here for business. On every night the restaurant and room service were incredibly slow - meals ordered in the restaurant took 90 minutes to arrive and meals ordered by room service took just as long. I write this now in anger because my order was not only late but lost, and I had to start again, so it is now 2 hours since my original order. Their offer to provide my meal at no charge is meaningless as my employer covers meals (also the reason why I cannot go and eat elsewhere). This is not a random occurrence on one bad night but has been the case for all guests over 5 nights. The only explanation is we are very busy" - um no

Absolutely exceptional. Rooms are beautifully appointed, staff are friendly and the quality and choice of breakfast options excellent. I’d even go to say it’s even a step up from some of the equivalent hotels in Melbourne. A great place to stay and will definitely consider again the next time I stay in Adelaide.

I have been working in the desert for three weeks filming a tv series and was really looking forward some luxury and most importantly a GREAT meal at the Pullman restaurant.Because food is my life and it’s a high priority for me I checked out the online menu earlier in the day. I knew that I was going to be checking into the hotel late and that the kitchen would close by 11pm.Therefore, I called the hotel at 7pm and explained that I wouldn’t be checking in until closer to midnight and that I didn’t want to order from the late night menu that I had also read online (it didn’t appeal to me and nothing took my fancy).I placed an order with the hotel operator from the main menu and explained that I would be happy for room service to heat the dishes in the microwave when I arrived. I was told that this was not an issue and that my food would be brought to my room when I arrived.I arrived at the hotel tired and hungry. However, when I checked in, the front desk staff told me that they weren’t aware of my order and would look into it. He called my room shortly after I checked in and said that they did have my order but that the kitchen had closed 30 mins earlier and I was too late. This was obviously the whole point of me ringing and placing the order 4.5 hours earlier.The reception staff didn’t appear to care, nor did they see any issue with the situation. No solution was offered. It felt a bit like a too bad too sad response and I would certainly have expected more from the Pullman.I am now going to bed tired, hungry and incredibly grumpy! I am very disappointed to say the least and won’t be staying here again in a hurry. I am not generally someone that makes complaints but felt like I was dismissed by the staff and it has really effected my stay here.

I can highly recommend the Pullman Adelaide.Everything just works smoothly with a great service team, the check in was fast, concierge and parking no fuss and rooms are clean and tidy.The restaurant dinner was excellent, I’ve not had a steak so perfectly cooked for a long time.Location is close to town so it’s just a short walk if you’re interested in dining,shopping or sightseeing.Excellent hotel with a first class service team :)

On the positive side, the food at this restaurant was incredibly delicious and served promptly. Additionally, the decor was beautifully done.Unfortunately, we encountered some issues when we organized a birthday dinner. Out of the expected 48 guests, 10 didn't show up. Surprisingly, the manager insisted on charging us $600 ($60 per person) for those who never arrived. Moreover, I felt deceived when the manager claimed that each steak cost $52, which seemed unreasonable considering the total meal price of $60 per person. It's highly unlikely that they were making an $8 profit per meal. The steaks were also disappointingly small, weighing at most 200 grams and probably costing the Pullman around $15 each. Considering they likely purchase in bulk at an even lower price, the manager's meager $100 discount felt insufficient.Consequently, we were expected to pay $500 for uneaten food. I am certain that this hotel's profit margin is quite healthy and could easily absorb the minimal food cost.In conclusion, it is evident that the restaurant staff provided false information about the actual cost of the food served and attempted to charge us an exaggerated price. Given these circumstances, I would strongly advise against dining at this establishment.