Australia Post - Revesby Post Shop

Went to hand in a passport application, which after waiting for 15 mins in line they refused to accept. The printed pages had some lines across from the printer which they said the passport office will reject. Took the same form to a different post office and they accepted. Not planning to go there again.

Why do you have like 5 workers but not even half of them are serving customers when there are like 10+ in the line?? Does serving one person at a time sound fair and efficient to you??? Oh I understand sorting mails and posts are just as important but you know you don't see waiters/waitresses peeling potato in staff room while there are like 10 tables waiting for orders or foods in restaurants.

rude and very loud staff. I've been buying small and medium standard parcel packages and yesterday the new asian male staff tried to tell me off that i cannot purchase it unless i have wrote everything on it. That never happened literally bought the same thing the day before. I am selling bunch of stuff on gumtree so I know what I'm doing. Since 5km restriction lockdown happened as well so more postage has been demanded as well. I didn't want to write and then wait in the line since the line was all the way from outside the shop. So i wanted to buy it and quickly write the address info n drop it and get on with my day. Didn't have to give me awkward moment and waste extra 5min when there are other customers to serve. If you have problems then please tell other co-workers who have been selling the exact same parcel package to me in the way I have learnt from them. I don't want to stay in the place as there was so many people and I wanted to be covid friendly.

Went to apply for a passport. All docs in order except the form which was slightly cut by the printer at home. Their printer was right there, and it was only 1 page which i would be happy to pay for, but no. I had to go back home, reprint the application, and then go to another shop (the Panania one) cuz i'm not going to them again. What kind of post shop refuses to print!!!

Huge store in Revesby, located just behind Woolworths Revesby. There are plenty of car parks outside the store. There might be a long queue during the current covid situation though.

Line was out the door.Over 15mins just lining up. Covid limit of 8 people not enforced as about 12 plus staff in store. Only 2 people serving . Asked if I could also get cash out with my transaction which I was told yes. Wasn't told there was a $3 fee. Cash out with a purchase is free at every other location I have been too. I could've done what I went there for over the phone however I like to help keep retail workers in a job. Counter service was friendly . No apology about the wait. Sure you can't change the volume of people coming in, but at least have enough staff to use all you available tills.

I visit this post office often and every time I do the caucasian women who I assume is the manager is constantly talking down to staff and customers. She should be made aware of hersuperiority complex. The rest of the staff are always so lovely and helpful though!

Very very inefficient. 10+ customers waiting in line and staff member serving asks customer to give good feedback online.

PO BOX - I always have other peoples mail in my PO BOX. Does that mean my mail is also going into the wrong box? Very disappointed about this. I pay money for my PO Box and expect to get my moneys worth.Customer Service - One rude staff member but everyone else is okay however a bit slow at POS and need to be trained on product knowledge.

The staff tends to hide inside their parcel room. I was taking my time after purchasing 3 parcel packs and all I needed yo do was to simply hand in the parcels and leave. But there was only one staff at the front and there was a line. I tried to ask if one of the staff could come out but they ignored me. I knew there was at least 3 more staff since they were at front when I was purchasing the parcel at the start. Ended up waiting in line for 20min. What's the point of purchasing parcel on the dat if I cannot post asap? I have to end up spending 40min in total to send some small parcels? Make a bucket for parcel deposit or something. Jesus the system is so poor and messy.