Big Party Oz

Such a huge store with so many fantastic costumes. While it is really well set up, you still need to go around a couple of times to see everything. Staff were very friendly and happy to help. Prices were very reasonable. I like being able to see and feel the item, rather than buying online and you're not sure what you'll end up with. I'll definitely be going back.

Excellent customer service! The staff & owner (I assume) couldn't be more helpful or pleasant. I found exactly what I needed & will definitely be back!

What an experience, so much to choose from, heaps and heaps of costumes and the accessories so many to choose from. The lady staff member who served us was very knowledgeable about the costumes plus polite and courteous. Will definitely be back for our next costume.

The BEST service I believe I’ve ever received in retail. The team were so helpful for our entire group. They helped us all individually and we all came away with costumes. There was SO MUCH to choose from totally worth the drive!!

Best service, staff stopped at nothing to help my wife and myself to create our costumes.

Amazing people and customer service! Helped our whole group find amazing costumes for great prices and had a massive rate to choose from!

I have never written a review in my life but this is needed!!!Today a friend and I had the most horrible experience in this shop. The old grumpy man there literally yelled at us and I’m not over exaggerating he was yelling at us so loudly and so rudely infront of every customer that was in there because we didn’t realise we weren’t allowed to open the costumes to have a proper look, not only did he yell at us he went offf at another customer aswell.We apologised and said we didn’t realise we had to wait to be assisted his reply was “it’s to stop people from stealing (gave us a dirty look) and also said because they all come in different sizes and colours”Someone like you shouldn’t be working in customer service if that’s the way you are going to treat people.Do not recommend shopping here unless you want to be yelled at.Most of the staff there looked depressed and like they hated their jobs but thank you to the lady with the lip piercing that asked us if we needed help!I really didn’t want to spend my money there but definitely won’t be the first place I run to when I need a costume.

Go to this store with my mum when she gets outfits for her work themes and it has soooooo many costumes thousands of them and lots of rooms you’ll definitely find what your after here and uses afterpay

Walked in 17 minutes before this place closed and they had already turned off some of the lights and were very reluctant to serve me. In fact they said more than once we are closing soon. I said we wanted to buy outfits for my entire family and yet they said “well we are closing in about 15 minutes. We’re open again tomorrow. Needless to say I didn’t come back and took my business to their competitor around the corner.