endota spa

Spa was lovely and relaxing. Very clean, and staff were very friendly and efficient. Have been multiple times, always feel welcomed and always leave feeling refreshed. Staff have expert knowledge of products and can always recommend products / treatments are best suited for me! Definitely recommend

I went down to Endota Spa Eltham the other week to get my wife a voucher for Mother’s Day as she’s always raving about the staff there. I must say I’ll admit she wasn’t wrong! The ladies were so accommodating and helpful. Kate, the staff member who served my was so polite and efficient. I was in and out in a flash. Thanks Kate. Happy wife happy life!

Had the organic infusion facial today with Cara. Just had to leave a review because it was probably the best facial I’ve ever had in my life. I loved how the facial was so massage focused. Most other therapists are too scared to go firm and treat your face so daintily but she went all in and even the hand, arm and head massage was perfect. I feel so relaxed and can’t wait to go back again. My skin also feels so hydrated and smooth.She was amazing highly recommended ⭐️⭐️⭐️⭐️⭐️

I have booked a facial for this morning and have asked their staff to wear mask due to the fact that they would be breathing right above me. I have to be careful due to my own health and had to avoid catching flu or covid. Then 20min before appointment their manager Kate calls me to inform me that they will not be accomodating my request to wear a mask as they are no longer required too. Kate was very rude and condescending with me. She ended up canceling my appointment and basically she hung up on me. I’m now making an offical complaint through their head office and will follow up further. I would give them a minus star if I could.Further to response from the owner:Actually you did not offer me alternative appointments at all, Kate advised me that you no longer have to wear masks and that majority of your staff have medical conditions where they can not wear them. There was absolutely no consideration for my medical situation at all. I was encouraged to book an appointment at another location and Kate has hung up on me. This all has taken place 20min prior to my appointment after I have had to reschedule an entire day to be able to attend. I don’t usually go to places like this and I have made Kate aware that I have a voucher that is about to expire and that I’m trying to use it however I need to be careful. Since this was a facial your staff would literally be breathing 10cm from above me and you couldn’t accommodate me and help me protect my health by just simply wearing a mask. Kate was rude and condescending and I’m now going to make a further complaint to consumer affairs!

I have always been an advocate, voucher buyer and spruker of Endota Spa- especially the Eltham clinic. Once upon a time, there was no other place I would prefer to book a treatment/massage from. Recently the quality has changed for the worst. The last 2 treatments I received have been sub-par, with the most recent being extremely poor.I nearly always book a remedial massage. The last massage I received had been booked as remedial- the therapist spent a lot of the time SCRUBBING my back with extremely coarse exfoliant. I thought my skin was going to be ripped off. She tried to explain that this was the remedial part! Her massage technique went between pretty much no pressure, to simply pushing on an area. There was no massage involved. Extremely disappointed.Anyways- long story short, I wouldn't go back.

Kate is wonderful, she made me feel very comfortable during the entire processing of waxing, especially as it was my first time and she knew I was nervous. Couldn’t recommend her enough, very lovely person and will be coming back shortly. Thanks You!

I was given as a present a gift voucher for Endota Eltham. I got a surrender spa package by the wonderful Rhiannon. Can’t even put into words how amazing my first time experience was. I felt so comfortable and I was made to feel like at home. Highly recommend Endota Eltham. Thank you Rhiannon for such a fantastic service.

Had an amazing facial!! Will definitely be back!! Tilly made everything so easy and went above and beyond to make sure my treatment was the best it could possibly be!Thank you so much for making me feel incredibly!! Can’t wait to come back!

I recently had an amazing massage with Nari! She was incredible, the remedial massage was one of the best I've had in a long time. Also, Kate who owns the salon is really lovely, I called to see if I could get a massage on my birthday, so it was last minute and she squeezed me in! Very nice spa and highly recommend going!

In all the years I’ve visited Endota Spa Eltham, their expertise and customer service has always been exceptional. If I could give them more than 5 stars I would and always refer them to family and friends. Kate in particular would have to be the nicest and most accommodating staff member I’ve dealt with there. My most recent visit was an example of how helpful and professional she is. I needed to purchase a gift voucher for a friend and even though the team was short staffed and very busy, Kate still took the time to explain all the packages available and guide me to the best purchase. Thanks Kate and team, see you soon for my next visit.