BWS Quinns Rocks

Rude never buy from this shop

Supplying me with the yummiest booze for year! Keep it up BWS.

Dont waste your time attempting the drive through

Dropped in to see what they had different. Came out with an unusual wine blend so cant wait to try it

Having purchased many alcoholic beverages from this store over the years tonight is the first time I have felt the need to add a review. The customer service I received at the drive through was appalling. I asked the staff member about one or the specials, and did they have any.inside. the staff member replied to say I needed a rewards card to get that deal... I replied to say that I had bought that deal last week without a rewards card.... he said nothing and just waited....so anyway, I moved on to ask the price of a different wine. The young employee said 'um dunno, it's usually $10, $12 or $14 bucks'... I asked 'could you go and check for me please. He then said 'I can't, there are no prices on the shelves' and just stared at me and gave me no alternative option to find out the price for me. I then said 'ok,.... but surely you can find out please', Thinking he would just go scan a bottle to check, but no, nothing. Needless to say I then said 'ohhh kay... dont worry yourself, I'll go elsewhere for my wine and thank you very much for your wonderful Customer service tonight'!!!!! Not a happy customer - BWS please screen your staff for their customer service skills before employing them, I certainly won't be spending my hard earned money with you again.

Always welcoming staff, friendly and helpful.

Friendly staff and always willing to give you a hand. Express lane now has portable eftpos which makes it so much quicker when you want to tap and go!

Love the new shop

Just drove through BWS Quinns and had a terrible customer service experience. The staff member didn’t crack a smile throughout the whole transaction, seeming almost annoyed at our questions and frankly, our presence. Would not be interested in spending my hard earned money here again, after being served by such grumpy and unhelpful staff.

Convenient and good value, just up the road!