Pak Box Hill Centro Phone Repairs and Accessories

I would not recommend Pak Box Hill to anyone. I took my iPad to get it fixed as the screen was broken. On the same day, I received a call from Linda saying that they had replaced the screen but the iPad was not very 'stable' and so they needed to test it again. The next day, I received another call from Linda who told me that the iPad had been fixed. I picked up the iPad later that afternoon and tried to use it the same evening. I found that the display of the battery was a bit weird as it changed from 1% to 53% when I swiped up the screen. I could not even charge the iPad. I returned to the store the next day, and she suggested that I left the iPad there overnight as she would try to charge the battery. The next day, I returned and waited for almost half an hour. I was told that it was the system or battery issue, and it had nothing to do with the screen. But the thing is my iPad was working fine (except for the broken screen) before I took it to Pak to repair. I could still charge it and the display was normal. The issues only arose after the screen was replaced by Pak.Now, I have paid $100 to fix the screen, but I have left with a iPad that does not charge and therefore cannot be used anymore. Linda suggested that I left my iPad there to get the system/battery fixed. I asked her whether that meant that they would charge me more for further work done. She did not give me any direct response to that.I am very disappointed with the outcome. I have already put them on notice that I will make a complaint with ACCC with respect to the property damage to my iPad.

Many kinds of Phone cases,good service.

Linda is so nice and professional for fix the Apple IPhone. I’d like to recommend her

Amazing on the spot service. Would definately recommend the service here!

Excellent service and terrific choice of accessories. I have been customer over many years whenever I need new product or repair. Very satisfied and staff always helpful.

My mistake for not enquiring of price for screen protector before asking for it to be replaced. But a $3 protector cost me $39 to be installed. Scammed. Good luck sleeping well at night knowing you scammed someone who just basically trusts others.

Linda really looked after me and got my phone in perfect working order . Would highly recommend. Great service !!

Terrible. I had my phone fixed and WITHIN ONE WEEK, the screen broke. When I took it back to the shop they refused to fix saying it was due to heavy pressure. Just BS. We use the phone as per normal. I am going to consumer affairs for this. All their reviews look fake.Beware of this shop.Never going there again.It's iPhone xr and i paid 230 for original" screen and paid 30 for screen protector which was of poor quality too."

Very friendly staff, great service. Highly recommended.

I have been this shop for 5 years and I keep calling my friend to here to repair their phone. The service are keep same and all sevice can be tracked. Really professional.