Pimp Your Pets Grooming Pty Limited

Quality Grooming, Competitive Price, Friendly Staff, Excellent Service.

We have used PYP for years and we could never change groomers. We have Caroline come to us and groom our Cavoodle. He always looks perfect after his groom and is treated so well. Highly recommend this company as they are a cut above the rest in the area

Pawsome service!Took my boy in to get his nails clipped for the first time and they handled him amazingly well. No stress or judgement for his barrier frustration, he growls, barks and pulls like a crazy git to get to other dogs so he can play. While this is often confused for aggressiveness towards other dogs, the staff here immediately recognised the lack of aggression and work with me to get him in and out quickly!If there were more stars I would give them!!!Thank you!

Highly recommend PYP Grooming! Best customer service and groom in the industry and now we are able to get our furry friend's dinner through PYP also. Not to mention the yummy biscuits we spoiled Harvey with today! Thank you for all you and your team do. We are so pleased to be a part of the PYP Family.

Owner needs to learn customer service.Long term client of many years who has never missed an appointment. I first became a client when they were based at Quakers Hill Vets and have followed them when they relocated twice since then. Originally they operated to an assigned appointment system moving to a system where you drop your pets off in the morning before 10.30am and your pets groom can be at any time during the day. Over time contact regarding appointments had become more aggressive which I’ve assumed is because of no shows to appointments. If appointments are not confined 48hrs prior they are cancelled and a 50% fee charged. When you get the text saying your pet’s groom is finished you have half an hour to get to the saloon to pick them up which can make organising any activity on this day difficult as you have no idea when that will be.Brought my pets in today for a groom before the allotted drop of time and asked if their groom could be completed by 3pm (it always has been in the past). It’s the first time after years of being a client I have had made such a request with a clashing appointment with my son’s year 12 graduation being pushed back due to covid. Was advised that she could not guarantee this. I chose not to leave my pets there to avoid a difficult situation of possibly not being able to pick them up. I was expecting to be billed half the grooming fee due to late cancellation of the appointment. Instead I received an email terminating me as a client. Clearly customer loyalty means nothing. Big thumbs down.Added after owners response- I arrived at 9.40am which was well with in the drop off window. I asked if they they could be ready by 3pm and did not add as she claims that I’ve never been late before as I wasn’t not late. I was well within the drop off window.

Love their Raw dog food options! Saved me so much time and effort doing it myself.

Remi was pampered today and is back to looking a million bucks. Meegan did an excellent job!!

Just picked up my 2 fur babies And they look amazing. They were so well looked after. All the staff are so friendly and pricing is good. I have now found my new dog groomer. Thanks so much Kevin and Roger look fantastic and are very happy.

Very grateful that the shop was super busy and I didn’t have an appointment but a little disappointed that all my dog got was a wash and clipped hair, when I asked for the full works. He did smell amazing but is definitely book if there is a next time