OPSM Northam

I visited the Northam branch of OPSM this week and I was extremely impressed by the warm welcome and professionalism shown by Hayley, she was engaging and made an effort to get to know me on a personal level.Hayley really understood my face shape and I chose two frames from her recommended selection, including information about the after-care of my frames. What a wonderful asset to the business. Previously I have always used Specsavers however I will be returning to see Hayley for my future optical needs. I have never received this kind of service in any other retailer. I was also very happy with the Optometrist, Laurie. Please pass on this feedback to Hayley and her Manager.

Great....just great service and my prescription has never been as spot on as it is now.

Very friendly and efficient service, everything was explained to me clearly and I felt that I was valued.

Excellent service, great glasses and super friendly and professional staff. Thank you Robyn. you are a star ^-^

great friendly staff,really know their stuffwill be going there again

Staff go out of their way to help you and to give good advise . Never had such friendly staff it made having eye test a very good experience and the fitting of glasses. Thank you will be recommending OPSM to friends and family

Just wanted to send a big shout out and thankyou to Robyn.She rang to tell us our glasses were ready for pick up, then offered to drop them off to us on her way home from work.Service at it's very best. So kind, and greatly appreciated.

The staff were all very helpful, knowledgeable and very nice people.

Laurie, the optometrist, was thorough and compassionate. My daughter doesn't cope well with appointments, and he was patient and kind.When an eye concern was identified, Dr Laurie explained things clearly yet not alarmingly and organised referral.The team were professional and kept going with their eye exams even despite a store wide power outage due to the storm.They were also very tolerant and kind towards my other children waiting in store while their siblings eyes were tested. I can't fault them at all.