Australian Waste Management

Beware, this company will sign you up and never collect. Our business paid in advance and signed a contract for regular rubbish removal. Well they just don't show up, so many calls to them with promised collections that never happen. No refunds either. They once claimed they came early and our bins were not out. Sorry mate CCTV never lies, they never came on that day or any other. Such waste of time and money. Don't get sucked in to their promises and contracts.

Signed up, haven't received one pickup yet when we have meant to have received two. Sign up with some else.Edit. If the company can get their service in order, it would be good.

They have a solution for your waste management issues, may it be for paper, bottles or household waste. They have a team that will update you on what is already happening with the service that you have. I am pleased in dealing with them over the phone as they provide the answers I needed. Kudos.

Have called their number twice over the past ten days (Monday June 19th and Wedesday June 28th) with a sales enquiry. All I get is a message with the usual selections and after making the selection (sales) asking if I would like to leave a message! or hold the line I have waited over 30 minutes on each occasion however was never connected to a person. If one was a customer wanting to make a pickup or a schedule change I don't know how one would get on.Catering for our customer needs is our highest priority" the message says. I would hate to experience their lower priorities!"

The quality of response from their staff is great. They answer to the query within 24 hours or less with all the information that you need about their products and services. They also have this user-friendly website where you can easily place your order any time. It isn't rocket science to book in as it is so easy to understand. It also has images of the products that they offer, and bins that changes their colour to let you check if this is what you really prefer. Just pure awesomeness!

They are a team of professional members, who will assist you from start to finish of your enquiries. The total experience is great, and the turn around time, especially of orders is reasonable, especially this time when there are labour shortages. Yet, they will still keep up with the deliveries. Good job!

Their service is great. We tend to have issues disposing the boxes of cardboard that we have. But with them, it's easy to book in a collection of the bulk cardboard. Now, we don't have issues getting rid of them. Overall, an easy fix. Will use them again.

Look elsewhere the only pickup which was on schedule was when they finally removed the bins. I’ve now got a reliable service with JJ’s and only pay for the pickups rather than upfront, they actually pickup each fortnight. Have a good look at the reviews for this company it seems all the 5 star reviews are from there own call centre staff in the Philippines.