Spell Byron Bay Store

Amazing experience at the Spell store, after reading previous reviews about the quality I was a bit apprehensive but they are all untrue! The quality is better than other more expensive brands, the prints are beautiful and the customer service in the store was really friendly and welcoming. I hope Spell will open a London store so I can shop not just on my holidays.

The ladies were so helpful. Love the brand!!!

Visited yesterday and was served by the loveliest lady instore! Beautiful clothes, great customer service and the store was aesthetically amazing. Will be coming again!

I had the most wonderful experience in store today with the friendliest sales assistant ever (one with long dark hair, 30-ish). She was attentive but not overbearing and just really genuine and friendly. I didn’t buy anything but after we left even my partner said it was the best shopping experience he had ever had in terms of his interactions with staff. She was such a gem and made us feel so welcome! X

Every time I walk into this boutique it's like walking into a little piece of heaven. The clothes are glorious and about 90% of my wardrobe is now Spell. The staff know the products well, are super helpful and give honest feedback. I am always greeted with a smile and treated with respect and kindness. It is always worth the hour drive for me and look forward to my next visit! They are child friendly and have a lovely outdoor area. Thank you so much ladies.

My partner loves all their stuff. Quite pricey but has great resale value. Staff are always very friendly and helpful.

A wonderful experience all round and absolutely beautiful quality clothing.

Beautiful and friendly staff I can’t remember her name but she was the blonde tall girl she was so helpfulI bought a beautiful skirt and will be a regular customer forever now

It's such a pity to be writing a negative review of a local Byron Bay company, but I think it's important to warn consumers about the unethical practices of Spell clothing, which knowingly sells faulty products to unsuspecting customers at its Bangalow sample sale. When a dress I bought there ripped along the back seam the second time I wore it, I contacted head office to explain what had happened. This, word for word, is the response I received from Courtenay of the Spell Customer Care Team:I'm afraid the Bangalow sale was a second and faulty sale. The Kombi items were sold as faulty (if you still have the tag it should state "F"). I'm afraid this is why the items were sold at a discounted rate and not as a regular retail price."Apart from the fact that the dress didn't have a tag on it