VetCall

Thank you thank you thank you.From the moment I called Jai to the moment Rebecca left our home I felt empathy, respect and a genuine love for this job. Saying goodbye to a loved pet after 16 years is hard enough but you made the experience less painful. Thank you for treating Mateo with respect. Will never forget this.

I love this Vet, everyone is always so friendly and I love that they offer alternatives to the standard card such as acupuncture as I believe it worked great for my Senior Dogs arthritis when the pain relief medication stopped. He was able to move more than before. It's best to start when the symptoms begin however, that is my tip as I waited until it was almost too late. They also do home visits which I used also and is so convenient. I know have two rescue Dogs and looking forward to having VetCall look after them.

Love VetCall and really grateful to have a mobile service in the west. Particular shoutout to Gloria who was a patient, detail oriented, and thoughtful vet who did a house call for my mum’s senior cat Edgar. Gloria was also quite on time and the visit didn’t feel rushed. Reception staff have also been very courteous, warm, and diligent. It can be a bit of a journey finding a vet you want to stick with but we feel like we are finding a home base for our medical needs here for our boys.

Late last year our 12 year old cat was immobile and whining. We rushed to Vetcall after quickly searching for an emergency vet online. They admitted him through immediately and commenced what they could to try and save him. Unfortunately he didn't make it, despite their best efforts. The personnel at VetCall were so professional and understanding during our sad visit, from ushering us through when it didn't look good, to then giving us some extended quiet time to be with Oreo and process his sudden loss. The vet was then able to talk us through the next steps to take and how we could get some further testing done to confirm the cause of death. We were so appreciative of the team and all they did for us during that traumatic time. Thank you for your fantastic efforts and service.

Have just returned from a cat checkup. Staff are super friendly. Did a great job with both cats, including removals of mats and a general check up. Even handled our little scaredy cat with care and patients. Price was also on point. Will be back

My cat was very sick, my regular vet was very unhelpful, but VetCall were fantastic, they managed to squeeze him in, do an XRay and diagnose him very quickly. Everyone I spoke to from the time I first called to when he passed was empathetic, compassionate and helpful. Special shout out to Kirsty, Heather, Gretchen and Rebecca. We felt that someone cared and was willing to help. They are now our regular Vet.

I am so glad we found this clinic! All staff we have encountered have far exceeded my expectations. They are welcoming, informative and genuinely care about your pet. From consult to sedation to procedure and treatment I can't fault this team. We are forever greatful for the level of care they have given to our rottweiler, even in his fearful anxiety riddled state. Words can not express my gratitude. I am relieved to know that my concerns are met with address, I am not dismissed and the issues we have are actually being tendered to. We've previously been ignored and fobbed off by another clinic. The experience is chalk and cheese. This is the Gold standard of veterinary care. I will be a returning client, and I Will highly recommend this clinic to anyone that requires veterinary care. Thankyou to all the team, you guys are simply amazing ❤️

Friendly staff that have always had the best interest of our fur baby at heart. They have worked with us over many years to support him and help us manage his chronic conditions and symptoms.