Austral Aluminum Products

Extremely disappointed with this company

HiI am not satisfied with windows and doors supplied from Austral Aluminium Products for some building work that I had done. Delivery of products was weeks late and when supplied and fitted I found that the door and windows did slide smoothly. There is a metal grating sound when the opening closing with the door being particularly heavy to slide. Also could not remove windows for cleaning.Had the manufacturer on site and he filed down the windows but could not improve the opening and closing actions . He stated that is the way they are made and there is nothing he could do. As the products have been fitted there was not an option to return them as unsuitable.I would not recommend buying any windows or doors from this supplier.John

Beware, this company will take your money and not supply or install...they will pretend to book installs and not attend and then avoid your calls and messages!

Great product range and helpful advice. High attention to detail on installation. Pleasant people to deal with; highly recommended.

People were professional when looking for what sort of windows and doors we would like. Staff were excellent and very welcoming. Windows were installed in a timely manner and price was the best value that we could find!

If I was allowed to Click 0 Stars I would have. Well first WHAT EVER YOU DO DON'T BOOK THIS BAD BAD BUSINESS.We have met with them 3 times and booked it to do our windows and doors. The builder booked the concrete the following week to start with the slab. We called Austral Windows and left many massages, not one call back. Then we called to go there and meet with them to let them know in one week the builder starts and the mother looked and act funny and then she told us that the price is very bellow what they should have charged, we said but we met many times and you give us the price, and then she said things as if in angry manner and then she just went in there office and said we can't do the job, and left us in a bad situation as the slab was going to be poured in few days. BAD BAD People, and very unprofessional.

Worst Business, The worst People. Be very Careful. Save your money and Time. They will take your money and then GONE.

Top notch guys working here, helped me out massively. Cheers