Domayne Caringbah

Went shopping for new electric bed here as a last resort, after being told at another local store this bed did not come in a double. I should not have wasted my time there, instead I should have come directly here as the assistant was simply wonderful. She greeted us with a friendly attitude, eager to assist where she could and gave us the information we needed to make a smart purchase. We had no problems parking., no problems with getting delivery, nothing in store was over priced as it was very good quality, a huge range and we even got a bit of a discount on the specials. What a wonderful experience it was to shop here. What ever I need in the future, I will get here. Thanks Domayne.

Appalled with the after sale service we received. Our couches had no cushions when delivered, David said our couches had been sprayed with the scotch guard we had already paid for but his customer service said otherwise, the legs on the 2 couches were both different colours, when asked to be ordered new ones they told us they were ordered 10 weeks later I called to follow up they failed to return my call 3 times then after that time the legs still weren't ordered. Finally after 4 months I settled and took the colour they had in stock we didn't want to wait any longer or deal with them any more. Still they never apologized for the mistakes. it is a shame because we like our couches just felt once they got our sale they did not care at all.

I bought a bed here and trusted the sales ladies advice. I asked for a firm to medium mattress ...Was advised an extra plush was what I was after... Zero knowledge of their product. It cost me a lot of time, stress and money to rectify the situation. Would never shop there ever again. Don’t trust their sales people’s product knowledge or advice. Totally clueless.

Be careful when buying from Domayne !!!! If something goes wrong you are on your own ...They will ignore you and do everything to blame you for a problem .As per picture i was sold base and mattress that dont work together.Its a hazard and you can break your neck if you use this products together . What a joke this place is.Absolutely no respect for customers and no assistance if you have any issues regarding your bed.

Purchased bedroom suite and dining chairs that I'm happy with. Their manufacturer supplier let them down and the store gave me a healthy credit. The sales staff were excellent

Purchased a ( NOT cheap) mattress with staff barley being helpful. Once it arrived, it felt like sleeping on a hard rock. Called up the shop within 24hrs to get some help. And was told once sold, there is nothing they can do. Almost every other mattress stores offer 100 or 120 day return. I just assumed they would also have something similar. Now I am left with a expensive mattress that I need to get rid of and then buy one that I can actually sleep on!!!Extremely disappointed with the services and will never ever return to this store.

I purchased an expensive Australian-made bed frame a couple of months ago at this Domayne. The sales man who sold me the bed was amazing. However, the customer service that I have experienced afterwards - not so.My bed frame arrived with a slightly damaged fabric. I have contacted the customer service and they advised me that they are happy to “repair” it. This was after waiting around 4 weeks for the original bed. Now, the repair process was horrendous. They promised to only take 3 weeks to repair the bed (during which time I had to sleep on the mattress on the floor) and also promised to disassemble it and re-assemble it. Not only did I wait 6 weeks instead of 3 for the repair to be done - but they delivered the bed frame and just left it, for me to assemble.And the worst part is the lack of communication regarding the entire process. I had to chase up every single week for the updates. And also, the delivery guys only called me 10 mins away from my house when they were about to deliver the bed - that’s a very short notice.

Great service and support products in the back right corner.Great help with sorting out what I needed.The product was faulty that's isn't the stores faulty was a manufacturing fault and besides for having no stock to changeover.Couldn't have been easier, offered money back or replacement.I took replacement.

David is a great guy to deal with. I had been to many Domayne stores in Sydney and I would say that this is one of the best stores in terms of getting a good deal and customer experience. I bought my living and dining room furniture from here. I had an amazing experience. The delivery guys were amazing too.

Bought a bed ensemble was to be 6 weeks then pickup after 12 weeks heard nothing rang the store said they tried calling me, the date they said they called there was no call from them, same they said they called my partner she never received a call also. Then we wanted to pay the balance over the phone as we were getting someone else to pick it up for us, they wont do that we were told you need to pay on the day you are picking up. I cannot believe you just cannot pay over the phone the account balance and get a transaction number and pick the product up a couple of days later. The whole experience has been very poor.